VP, Strategic Accounts

Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to help millions of people feel better? Come join our team!

We're seeking a skilled Vice President of Payer Partnerships responsible for developing and executing a dynamic strategy to expand Talkspace’s market presence and revenue streams via effective relationships with local and national payers.This role involves cultivating and nurturing existing and new relationships, maximizing the value of Talkspace service’s to payers and their membership, rate negotiations, overseeing value based care arrangements and overseeing the entire process for adding additional payer partnerships. If you're passionate about mental health and driving impactful relationships, join us in our mission to make quality mental healthcare accessible to all.

What You’ll Do

Strategic Account Management:

• Cultivate and manage relationships with senior executives and decision-makers at high-priority and assigned accounts.
• Understand industry trends, challenges, and competitive landscapes to inform strategic initiatives.
• Develop and present compelling proposals, showcasing the value of Talkspace's solutions to clients.
• Oversee the sales cycle for new payer accounts, from prospecting to contract negotiation and closure.
• Assist with business development initiatives and partnerships to drive referrals

Cross-Functional Collaboration:

• Foster collaboration across internal departments to ensure successful implementation and delivery of services.
• Collaborate with the marketing and product teams to tailor Talkspace's offerings to meet clients' specific requirements.
• Collaborate with internal stakeholders, including executive leadership, clinical leadership, and operational teams, to ensure alignment of payer contracting strategies with organizational priorities and initiatives.
• Lead contract negotiations with national payers to secure favorable reimbursement rates, terms, and conditions that support the financial sustainability and growth objectives of the organization.
• Resolve escalated payer/client complaints which could affect Talkspace’s relationship with the payer.
• Monitor state and federal legislation related to payment initiatives and policy changes that could impact negotiations with health plans.

About You

• 10 years experience in managing payer relationships and contracting (negotiation, implementation, account management of payer relations in healthcare)
• 5+ years in behavioral healthcare, preferably at a regional or national level
• Bachelor's degree in business, marketing, or a related field (Master's degree is a plus).
• Demonstrated success in driving revenue growth through strategic sales initiatives.
• Demonstrated ability to work collaboratively with senior clinicians, C-suite executives, and other community leaders to execute the strategic vision set forth by the Chief Growth Officer.
• Strong analytical and problem-solving abilities to assess client needs and develop customized solutions.
• Proficiency in using CRM software (Salesforce, ZoomInfo, Google Sheets, and more) and sales tools to track progress and manage relationships.
• Strong skills in preparing comprehensive presentations and utilizing social media and modern marketing platforms across territories.
• Results-oriented attitude with a track record of exceeding sales targets and goals
• Comfort with public speaking and presenting

This role is a fit for you if…

• You thrive in a fast-paced, dynamic environment where you can make a meaningful impact.
• You are passionate about mental health and believe in Talkspace's mission to make therapy accessible to all.
• You excel at building and nurturing relationships with key stakeholders and driving revenue growth through strategic sales initiatives.
• You are action oriented - driven by progress, not perfection.
• You are motivated to achieve high-level results, you excel at proactive planning for big-picture success, and you prioritize customer needs above all.
• You persist through challenges with unwavering dedication.

Why Talkspace?

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion peop