Senior Travel Agent

Location:

Rosedale Office Building

Department:

Travel Services

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

A seasoned Travel Industry professional, providing advanced proficiency developing and applying expertise and leadership in Corporate Travel management that supports Cook Children's Health Care System. Responsible for the coordinated management of multiple platforms for agent assist and self-service needs. Senior Travel Agent provides direct support to corporate and leisure travel clients; ensures adherence to Travel Policy; manages day to day operations of the Travel Program and all applications there-of. Fosters professional business relationships with the Host Agency, third party vendors and suppliers. Actively participates in the success of company financial, strategic, and service excellence initiatives as they relate to travel program.

Qualifications:

• 6-8 years Travel Industry.

• Proficient in SABRE Global Distribution System, Online booking tools, Microsoft Office Suite and software applications.

• Strong international and domestic travel counseling skills.

• Strong travel agent ethic - confidentiality, privacy of information.

• Exceptional written and verbal communication skills.

• Professional demeanor and strong interpersonal skills.

• Demonstrate ability to work as part of multiple teams.

• Self-motivated and ability to prioritize and address a variety travel service and operational issues within a fast-paced environment.

• Strong organizational, problem-solving, critical thinking and negotiation skills.

Certification/Licensure:

• Certified Travel Associate (CTA) preferred.

About Us:

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.