Frick Aftermarket Parts Sales Account Manager - Food & Beverage Segment (Remote)

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
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What you will do

The Frick Aftermarket Parts Sales Account Manager is responsible for growing JCI Frick Aftermarket Parts sales volume and achieving annual operating sales plans and objectives through channel accounts. The Sales Account Manager is responsible for all functions related to developing and maintaining Parts customer relationships to ensure maximum revenues through account penetration - this includes finding, generating and developing new channel partners and retaining current customers in order to sell the company’s products to end-users. He/She represents the Frick Aftermarket Parts business as subject matter expert to manage channel conflicts, offer new products and solutions and improve the channel partner’s customer experience. Operates with the highest business ethics and integrity.

External/Internal Relationships: The Frick Aftermarket Parts Sales Account Manager is responsible for delivering the parts revenue and margin plans for assigned channel accounts. He/She will need to establish and sustain important external relationships with key channel personnel and key executives in the channel account in the following ways:

• Activity involved in industry associations.

• Participating in industry, customer, and product trade shows.

• Works with the Product Distribution NA equipment Account Management Team to achieve annual operating objectives for parts revenue and margin objectives.

• Works with the channel account managers to obtain annual volume and growth objective for the aftermarket parts business and implement strategic programs regarding pricing, sales promotions, marketing programs, new product offerings, tools and applications.

• Works with the aftermarket parts product management organization to provide feedback for product and feature enhancements, customer requirements. Provides competitive analysis of local marketplace and obtains assistance for technical expertise, sales assistance and market development activities.

How you will do it

• Assists channel partners in selling and promoting JCI Frick aftermarket parts offerings to reach optimal sales and profit levels. Responsible for meeting assigned sales goals and objectives.

• Differentiates and leverages Johnson Controls product offerings from competitors based on the total benefit of doing business with Johnson Controls.

• Actively listens, probes and identifies concerns and actions accordingly. Astute business acumen and communicates effectively with channel partners.

• Develops credibility, loyalty, trust and commitment. Manages ongoing sales process and responds to and anticipates customer needs.

• Using account management principles conducts quarterly strategic account review sessions, semi-annually prepares and conducts “joint team meetings” for assigned JCI team members along with identified key players in the strategic account. Builds and fosters team relationships to ensure customer satisfaction.

• Manages channel conflict between distribution channels where necessary. Acts as the liaison for Johnson Controls Frick aftermarket parts to the channel partner regarding parts product support, promoting new products offerings, conquesting targeted part categories, works with marketing to develop and action marketing campaigns, and provides channel