Associate Relations Consultant Sr. - Bilingual Spanish Preferred

Anticipated End Date:

2026-08-28

Position Title:

Associate Relations Consultant Sr. - Bilingual Spanish Preferred

Job Description:

Associate Relations Consultant Senior – Bilingual Spanish Preferred

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Associate Relations Consultant Senior  will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.

How you will make an impact:

• Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
• Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation.
• Debriefs leaders at all levels on findings.
• Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
• Regularly partners with Ethics and Compliance on crossover investigations.
• Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization.
• Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans.

Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Bilingual Spanish strongly preferred.
• HR designation strongly preferred (SHRM-CP or SHRM-SCP).
• Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred.
• Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred.
• Experience demonstrating an executive presence while interacting with C-Suite executives, understanding their priorities, and addressing their concerns strongly preferred.
• Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience, incorporating data and narrative strongly preferred.
• Demonstrated experience executing on change management programs.  
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company.
• Workday or similar HCM experience preferred.
• ServiceNow experience preferred.
• Fortune/large company experience preferred.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

HRS > HR Operations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power o