Jobs and Careers

General Production Manager

United Statesfull_timeVerifiedPosted 14 May 2026

About the role

A well-established, highly successful and rapidly growing Midwest-based home remodeling leader seeks a dynamic, results-driven, Installation Management professional who excels in driving excellence in branch installation operations, logistics/fleet management, process improvement, and industry-leading customer service.

The ideal candidate is a leader, critical thinker, and creative problem solver with experience managing all aspects of an Installation facility. This is a person with the experience and understanding of installation management and managing the logistics of a warehouse, but also with the business acumen and analytical ability to drive results for the entire branch.

Position Overview
The General Production Branch Manager will work closely with the Regional Production Manager on the Branch's overall operation excellence, facilitating our processes and contributing to ongoing improvement and growth for all employees working within the branch. If you are a skilled and experienced Installation Management leader with the knowledge, experience, and individual drive to make our vision a reality, let's connect.

Key Personal and Professional Attributes

Analytical, Process-Driven & Technology-Oriented - You are wired for efficiency and data-driven decisions made easier and better by leveraging technology.
Disciplined - You take ownership of results and are committed to doing whatever it takes to get them, while never compromising your integrity or that of our Company.
Dedicated - You're in it for the long haul. You celebrate short-term gains but have the patience and poise for the marathon.
Steady - You are cool under pressure. You can navigate stressful situations with poise. You're the consummate logical decision maker.
Inclusive - You value people and champion their growth. You have no trouble delegating and developing people to be their best. You lead versus always needing to do but aren't afraid to roll up your sleeves and jump in the action personally.

CORE RESPONSIBILITIES
Operational & Service Excellence

Manage all production-focused and operational functions for the assigned region.
Manage region field operations and staff to ensure efficiencies and optimization.
Manager Installer Partners at 125% of capacity
Lead and support continuous process improvement initiatives to drive growth, hit revenue and COGS goals, and protect and advance our Company reputation.
Manage and review labor submissions from Installation Partners
Collaborate with our Installation Partners for performance objectives to own and execute the installation revenue expectations and ensure targets are achieved.
Ensure and own the 5-Star Customer Experience and drive the team to exceed regional targets for customer satisfaction metrics.
Resolve all escalated customer complaints and collections.
Partner with our Project Managers to ensure alignment and smooth transition to ordering.
Partner with Sales Managers to resolve customer issues and deliver on customer experience.
Effectively collaborate and manage our Installation Managers, Installation Administrators, Warehouse Managers, and Service Technicians to ensure consistency in employee and customer experience.
Continuously challenge and mentor your team. Seek to identify and develop the next leader to support the growth of our team and our business.
Track and manage materials delivery to ensure job calendar execution and timeliness.
Perform field visits with our Installation Partners.

QUALIFICATIONS
Required

Associate or bachelor’s degree in construction, business management, or related field.
Minimum 5 years of Residential Construction, Production, or Installation Managemen