Senior Specialist, Sales/Account Management

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist, Sales/Account Management - Pennsylvania

Job Code: 38644

Job Location: Remote Opportunity

Job Schedule: 9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off

Job Description:

Responsible for building strong business relationships with existing and new customers in the State of Pennsylvania markets, while ensuring client satisfaction and issue resolution. Also provides account support during implementation of the active program.  Identifies areas for strategic growth and expansion with existing client base and develops a sales strategy to prospect new accounts in the assigned vertical markets. Provide complete and thorough solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships.  

Essential Functions:

• Building relationships with assigned accounts, as well as develop new accounts, team with all aspects of the customer’s organization, which includes executives, engineering, managers, contracts, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups
• Selling at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation. Able to effectively communicate the strategy and results to leadership
• Ability to effectively prospect for new business with a high level of activity while maintaining and meeting existing customer needs
• Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
• Expands the relationships with new and existing customers by continuously proposing solutions that meet their objectives
• Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers
• Develops and enhances relationships with a specific focus on advancing and supporting customer relationships with assigned accounts
• Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
• Establishes, develops and maintains positive business and customer relationships with all levels of management
• Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
• Completes high quality, timely, and accurate communications and administrative responsibilities including but not limited to activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
• Participates on and may lead cross-functional teams to meet business objectives
• Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable
• Ability to travel 50%+

Qualifications:

• High School Diploma or equivalent with 8 years prior experience, 2 year post-secondary/AA Degree and 4 years prior experience.