Head of Agency

One of Jump's prestigious clients is a dynamic and rapidly growing performance marketing agency dedicated to delivering exceptional results for their clients. They specialize in leveraging cutting-edge strategies and technologies to drive measurable success in the digital marketing space. As they are looking to expand their operations, they are seeking a highly skilled and strategic Head of Agency to join their leadership team.

The Head of Agency will play a pivotal role in optimizing and scaling the agency's operations to support sustained growth. This key leadership position requires a seasoned professional with a proven performance marketing and operational excellence track record. The successful candidate will oversee the agency's day-to-day operations, ensuring efficiency, profitability, and client satisfaction.

Responsibilities:

        • Develop and implement operational strategies to enhance overall agency efficiency and effectiveness.

        • Collaborate with department heads to align operational processes with business objectives.

        • Streamline workflows and optimize resource allocation to maximize productivity.

        • Work closely with the finance team to develop and manage budgets, ensuring fiscal responsibility.

        • Identify opportunities for cost reduction and revenue enhancement.

        • Monitor key financial metrics and provide strategic guidance to achieve financial targets.

        • Collaborate with client services teams to ensure the delivery of high-quality services that exceed client expectations.

        • Implement feedback mechanisms to improve client satisfaction and retention continuously.

        • Foster a positive and collaborative culture within the organization.

        • Provide leadership and mentorship to department heads, promoting professional growth and development.

        • Work with HR to attract, retain, and develop top talent in the industry.

        • Oversee the development and implementation of performance metrics and KPIs.

        • Utilize data-driven insights to guide strategic decision-making and continuous improvement.

        • Ensure compliance with industry regulations and standards.

Qualifications:

    • Strong understanding of digital marketing strategies, technologies, and trends.

    • Exceptional financial acumen with a track record of successful budget management.

    • Excellent communication and interpersonal skills.

    • Strategic thinker with the ability to execute and drive results.

    • Demonstrated success in building and leading high-performing teams.

Must have previous Affiliate Network management experience.