Administrative Assistant III - Enterprise Transaction Services

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Line of Business Job Description:

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

​Schedule: Monday - Friday | 8:00am - 5:00pm

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information

• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment

• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner

• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments

• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills

• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

• Provide administrative support for multiple executives, consisting of calendar management, travel booking, event planning, and other administrative functions

• Provide horizontal administrative support for line of business, including but not limited to: Senior leader event planning assistance, conference room booking, and food ordering; Maintain and update line of business organizational charts and partner lists

Required Qualifications:

• ​Minimum of 1 year professional administrative or relevant experience required

• Strong time management and organizational skills

• Experience processing travel and expenses (Concur)

• Ability to complete multiple priorities simultaneously

• Event coordination and planning

• Strong knowledge of general business and corporate cultures

• Ability to work well under pressure, adapt to unexpected events,  and manage competing priorities

• Comfortable working with people at all organizational levels

• Ability to solve problems quickly and efficiently

• Strong communication skills, both oral and written, with senior level leadership, including gathering and conveying relevant information

• Strong technical skills (Excel, Word, and Powerpoint)

• Ability to keep information confidential

Desired Qualifications:

• Strong Client Services experience

• Facilities Management

• Independent thinker and resourceful

Skills:

• Administrative Services

• Attention to Detail

• Customer and Client Focus

• Planning

• Prioritization