Accounts Receivable/ Billing Specialist

Upper Crust Food Service is a premier hospitality partner delivering high-end, chef-driven dining solutions to over 750+ partners nationwide. While our footprint is expansive, we have intentionally maintained a culture that is small enough to care deeply for our employees and clients. We deliver elevated restaurant-quality culinary experiences, and a hospitality-first culture. At Upper Crust, we believe that great food is the cornerstone of the student experience, and we empower our leadership teams to run their accounts with the entrepreneurial spirit of a boutique restaurant, backed by the robust resources of a national industry leader.

The Accounts Receivable/ Billing Specialist will create monthly and off-cycle invoicing, maintain billing contacts and collect past due invoices. This position determines invoicing based on contract requirements, posts payments to customer accounts, and is the customer point of contact regarding billing and A/R. 

Duties and Responsibilities:

• Maintain billing contacts, invoicing, bank deposits and A/R monthly closing (30%)
• Prepare and send notifications of upcoming invoices and past due payments (10%)
• Place phone calls to customers (30%)
• Process number changes and report changes to customers and management (30%)
• Other job duties as assigned

Required Skills and Abilities:

• Client communication capabilities
• Proactive
• Attention to detail
• Excel/Google Sheets experience
• Agility to pivot as priorities shift
• Articulate and clear communication style

Preferred education and experience

• NetSuite experience
• 1-3 years of Billing/ AR experience
• Demonstrate initiative to learn NetSuite, Excel, and Claude independently, with provided trainings and guidance

Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.