Process Intelligence Sr. Consultant (Remote - Home Based Worker)

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

 

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

 

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

 

We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

The Process Intelligence Sr. Consultant is responsible for developing and managing business relationships and acts as a project lead to complete projects with minimal oversight by conducting analyses and developing data-driven process insights and actions. This position is responsible for aiding in the development, execution and leadership of projects across various business areas specifically within process/task mining and mapping. The goal of this team will be to ensure the optimal solution tackles the AOR’s pain points. 

Key Responsibilities:

• Excellent analytical skills along with the ability to interpret business processes 
• Identify process inefficiencies and understand the root causes – always in close collaboration with the customer/AOR
• Participates in the design of leading-edge approaches and solutions utilizing broad knowledge, best practices and benchmarking.  Develops strategic decisions. 
• Leverages external research, models and practicesand applies it internally to bring thought leadership to the organization.   
• Integrates subject matter knowledge with industry experience, relevant related disciplines, program/process design principles, and business goals and strategy.
• Analyzes ambiguous problems.  Breaks down complex information in a systematic and communicable manner.
• Leads rigorous process and/or service improvement programs.
• Develops in-depth ideas and materials, insures understanding of technical matters by non-technical, executive decision makers.
• Manages projects and program execution of high complexity.
• Impacts department results through innovation and provision of authoritative advice.

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• 4 year Bachelors Degree (Preferred)
• 3 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• Experience with process mining tools like Celonis, Minit, UiPath, Software AG, or similar tools preferred
• Basic knowledge of SQL preferred 

Certificates, Licenses, Registrations:

• No Certification, License or Registration is required for the job.

Functional Skills:

• Professional with strong organization, communication, and administrative skills

• Ability to think conceptually, analytically, and creatively

• Advanced time management skills including ability to handle multiple projects, prioritize, and organize

• Strong oral and business writing skills

• Ability to lead, direct, and utilize project teams effectively

• Ability to create advocates for Industrial Engineering services through interaction with leaders

• Ability to establish, manage, and leverage relationships with internal and external partners

 

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $70,500.00-$125,625.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a