Sales Associate-Mobile, Alabama

Job Description:

We are seeking a talented and driven professional to join our team in the exciting medical device sales industry. This is a perfect opportunity for a recent grad or someone looking for a service role leading to a career in sales.  This individual learns the ropes and assists in sales growth in Mobile, Alabama and the surrounding area.

The Sales Associate is responsible for working with the Senior Territory Manager, Patient Care Services PCS) Representatives, and Doctor’s offices to facilitate efficient insurance authorizations and placements for DJO’s products. The Sales and Service Associate will also partner closely with the Territory Manager in his/her geographical area to learn the Bone Growth Stimulator business and assist with identifying and cultivating potential customers and closing business.  The primary focus of this role pertains to servicing customers.  This includes fitting patients and following up with Health Care Providers on the status of patients.

ESSENTIAL FUNCTIONS:
− Partners with the Territory Manager in all aspects of the sales call pattern, including but not limited to, covering accounts in the assigned territory, promotion of the products in assigned accounts, managing inventory, and, as he/she learns and grows, beginning to convert customers to DJO.

Sales Support
− Partners with the Territory Manager and organization to meet and exceed business targets (quotas).
− Serve as the primary backup contact for Territory Manager(s).
− Responsible for keeping the Territory Manager informed of all sales related activity, market trends, and competitor activity within the territory.
− Coordinates daily/weekly scheduling to ensure proper coverage of patient appointments and physicians and clinicians calls.

Sales Activity
− Assists Territory Manager in identifying and qualifying potential sales leads.
− Introduces the Company’s products to potential customers.
− Cultivates customer relationships by initiating contact with surgeons, physicians, therapists, and other device users.
− Partners with Territory Manager(s) on inventory management and building of proper inventory levels and sets to meet customer needs.

Product Knowledge
− Following product training, tailors DJO’s promotional message based upon knowledge of the customer, advises on appropriate product selection, answers customer questions about product functionality and distinguishes DJO products from those of DJO’s competitors.
− Provides education to patients on the application, use, care, and expected outcome for CMF products as indicated by the physician instructions and manufacturer recommendations.
− Delivers, sets up, instructs, and educates patients on the safe and appropriate use of CMF products at medical facilities or private residences.
− Assists with equipment delivery, set-up, follow-up, and service as needed.
Administrative
− Coordinates, prepares, gathers and submits accurate paperwork required for insurance billing in a timely manner.
− Obtains accurate insurance information to be used for verification and pre-authorization, when appropriate.
− Processes all patient documentation daily, ensuring that claims are accurate, timely and fully documented.
− Follows up on all open accounts, maintaining thorough chronological records on each patient account.
Compliance
− Demonstrates commitment to the DJO Compliance & Ethics Program, the DJO Code of Conduct, the DJO Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies and procedures.
− Treat Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
− Acquires a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
− Other duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Experience

− High proficiency in MS Office required.
Education
− High School Diploma or GED required.
− Bachelor’s Degree in Business, Marketing, or related healthcare field preferred

Other
− Must possess a valid Driver’s License and current automobile insurance.
− Must be able to relocate in the specified geography upon assignment to Territory Manager role.
− Must be willing to remain in the Sales Associate role for a minimum of one year.
− Endorsement and approval of Regional Director and Vice President, Sales is required to move to a Territory Manager role.
General