Director, Program Management - AI - PGIM Technology (Hybrid - Newark, NJ)

Overview 

PGIM is seeking a strategic and execution-focused Director, AI Program Management to lead the end-to-end delivery of enterprise AI initiatives across PGIM Technology and business partners. This role focuses on identifying, prioritizing, and scaling high-value AI use cases aligned to business outcomes, ensuring measurable impact through disciplined program governance and execution. 

AI Strategy Execution & Use Case Development 

• Partner with business leaders to identify and prioritize AI use cases aligned to strategic objectives 

• Translate business problems into AI opportunities with defined value and feasibility 

• Manage enterprise AI use case pipeline and prioritization 

• Define KPIs and success metrics for initiatives 

End-to-End AI Program Management 

• Lead delivery of AI initiatives from concept through production 

• Establish governance, reporting, and risk management structures 

• Coordinate across engineering, data, architecture, cyber, legal, and business teams 

• Manage dependencies across concurrent initiatives 

Business Engagement & Value Realization 

• Act as primary interface between business and technology teams 

• Ensure initiatives are outcome-driven and business-led 

• Track realization of value (cost savings, productivity, revenue) 

• Drive adoption into business workflows 

AI Productization & Scaling 

• Transition pilots into production-grade solutions 

• Ensure solutions are scalable, secure, and integrated 

• Promote reusable AI components and patterns 

Governance, Risk & Responsible AI 

• Ensure adherence to governance and regulatory requirements 

• Partner with Risk, Legal, and Compliance teams 

• Implement controls for data usage and model monitoring 

Executive Reporting & Communication 

• Provide executive-level updates on AI portfolio 

• Develop materials for senior leadership 

• Highlight risks, decisions, and priorities 

What You Will Bring 

• 10+ years in program management, AI, or technology transformation 

• Experience delivering enterprise programs with measurable outcomes 

• Understanding of AI/ML and data platforms 

• Experience in financial services or asset management preferred 

• Strong stakeholder management skills 

• Ability to operate in a global, matrixed environment 

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The annual b