Costco Associate Manager Customer Business

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Costco Associate Manager Customer Business 

The  Costco Associate Customer Business Manager owns all components of selling, business planning, forecasting and trade spending within the assigned customer/portfolio of brands for BCH. The Associate Manager owns a large percentage of a customer team volume. Due to the size of their business, they are responsible for significant dollar and profit volume and, therefore, have extra accountability and influence on impacting total customer business plan achievement. The incumbent is directly responsible for maximizing the four sales controllables; assortment, pricing, promotion, and shelving.The Associate Manager is responsible for developing trust with the customer and executing the annual business plan within assigned customer/portfolio of brands. These plans should focus on accomplishing quarterly/annual sales volume with effective and efficient trade execution as well as deliver against long term strategic partnership objectives. They are directly accountable for delivering seamless in market execution via monthly forecasting, productive trade promotions, and meeting daily demands of the customer, while managing their trade spending to the allocated budget.

YOUR TASKS AND RESPONSIBILITIES:   

• Responsible for achieving volume and KPI objectives through successful sell in and execution of sales controllables for a large percentage of BCH business, while owning key sales processes & deliverables within assigned portfolio;
• Leads and executes business planning sessions by engaging a cross functional team, as appropriate; customer marketing, field sales, sales strategy, retail teams, marketing, finance, sales ops and ecommerce;
• Leads and executes all selling presentations within assigned customer/portfolio of brands, engaging cross functional teams, as necessary;
• Penetrates within the customer (Buyer/Category Manager/Logistics/IT/Merchandising/Retail /Warehouse/Finance/ Administrative/Pharmacy/Buyer/Assistants) to cultivate relationships for customer building;
• Executes monthly forecasting to ensure Bayer meets/exceeds all customer supply metrics;
• Forecasting includes baseline business, new item pipelines, and promotional volume;
• Manages trade budget and deduction resolution to stay within budgets/estimates (trade budget managed to 12% of bottom line total);
• Use appropriate tools/programs to meet all compliance and audit requirements;
•  Integrates and analyzes multiple data sources to create selling strategies and programs that deliver outcomes through innovation and collaboration;
• Collaborates with customer marketing team to develop customer specific marketing programs (providing the overall dollar impact to the business bottom line) in alignment with brand strategies and demographics with a focus on improving distribution, merchandising, pricing, and shelving;
• Develops new item sales plans, strategies and tactics in order to achieve agreed to headquarter and retail objectives;
• Ensure timely and accurate data analysis for distribution build, promotion evaluation, execution, planning, and development of assigned customer;
• Aligns customer specific marketing strategies and tactics that result in actionable sales plans with other area businesses to ensure business alignment with national priorities and sales objectives;
• Maintains ongoing market awareness and competitive activity through frequent contact and trips covering customers in major markets nationally;
• Effectively manages the development and allocations of customer display units;
• Represents "voice of the customer" within Bayer to drive profitable results and increase awareness to critical customer issues."