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Job Details

This role is responsible for overseeing and supporting the program management of 340B technology and service offerings, which benefit pharmacies, covered entities, manufacturers, and related third-party stakeholders. This encompasses the 340B Enterprise Strategy solutions, including the Virtual Replenishment Program, Preferred Vendor Program, and additional 340B initiatives designed to enhance the customer experience.

USA - Remote

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Serve as key 340B subject matter resource and liaison for 340B technology and service solutions.

• Support 340B Enterprise Strategy, Commercial Solutions & Engineering, and IT/Product Development teams as a 340B technology SME on all related 340B technology projects.

• Support 340B technology implementation projects with third party administrators as necessary.

• Create internal documentation, training, education, and communications as needed.

2. Program Management: Provide strategic oversight and leadership for 340B Program Management, ensuring effective cross-functional support for Cencora’s Corporate Partnership, Health Systems Group (HGS), and Community Retail and Long Term Care (CRLTC) pharmacy strategy initiatives.

Strategic Leadership:

• Collaborate on the strategic direction for programs, ensuring alignment with organizational and business unit goals and objectives.

• Provide visionary leadership to drive program success and innovation.

Program Oversight:

• Oversee the planning, implementation and execution of multiple programs and projects within 340B Enterprise Strategy.

• Supervise assigned 340B Enterprise Strategy workstreams and implementation projects, collaborating with cross-functional project management teams to ensure alignment with the defined project scope and effective tracking against program goals.

• Manage resource constraints and coordinate with cross-functional stakeholders to prioritize program activities as needed.

• Ensure that the project plans for 340B workstreams and implementations projects under purview are maintained in accordance with departmental standards.

• Ensure programs are delivered on time, within scope, and within budget.

Team Leadership and Development:

• Lead cross-functional teams, providing guidance and direction to ensure program objectives are achieved.

• Foster a collaborative and inclusive team environment.

Stakeholder Engagement:

• Build and maintain strop relationships with key stakeholders, including 340B third-party administrators, technology vendors, and corporate partner pharmacies and support interactions with covered entities, pharmacies and corporate partner customers.

• Act as the primary liaison for communication and coordination among stakeholders.

Risk and Issue Management:

• Identify and assess program risks and issues, developing mitigation and contingency plans in coordination with 340B Enterprise Strategy and other Cencora stakeholders.

• Ensure timely resolution of issues to minimize impact on program objectives.

Financial Management:

• Oversee program budgets, ensuring effective financial planning and control.

• Monitor and report on program operational and financial performance, ensuring alignment with established goals.

Performance Measurement and Reporting:

• Establish and monitor key performance indicators, leveraging 340B Enterprise Strategy Analytics and Finance where available, to evaluate program success.

• Provide regular updates and reports to senior management and stakeholders on program progress and outcomes.

Quality Assurance and Continuous Improvement:

• Ensure program deliverables meet requirement standards and client expectations.

• In coordination with stakeholders, implement continuous improvement processes to enhance program efficiency and application adoption.

Policy and Procedure Development:

• In coordination with stakeholders, support development of policy and procedures and standard operating procedures to guide program operations.

• Ensure program compliance with organizational polici