Senior Specialist Information Systems Operations

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.<p>     </p><h2><b>JOB DESCRIPTION:</b></h2><p><b>Senior Specialist Information Systems Operations, is onsite position, will be based in San Juan, Puerto Rico</b></p><p>Available to travel frequently in our sites in Caguas, Barceloneta and Arecibo.</p><p></p><p><b>About Abbott</b></p><p></p><p>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><p></p><p><b>Working at Abbott </b></p><p></p><p>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:</p><ul><li><p>Career development with an international company where you can grow the career you dream of.</p></li><li><p>Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.</p></li><li><p>A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</p></li><li><p>A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</p></li></ul><p></p><p>The <b>Senior Specialist Information Systems Operations </b>is responsible for managing and overseeing the IT Infrastructure area across multiple businesses, divisions, and domains (commercial operations, manufacturing facilities, warehouses and distribution centers, 3PL/TPM) within the area of <span>responsibility. This</span> role ensures the stability, security, and scalability of all IT systems and networks.  It guarantees a seamless integration of IT solutions and alignment of IT strategies with business objectives.   Represents IT in executive decision-making forums.</p><p></p><p><b><span>What </span><span>You’ll</span><span> Do</span></b></p><p></p><p>Strategic Responsibilities and Business Alignment:</p><ul><li><p>Align Infrastructure Strategy: Develop and implement infrastructure strategies that align with the organization's vision, goals, and overall IT strategy. Evaluate and pursue initiatives based on their fit with strategic objectives.</p></li><li><p>Continuous Improvement: Drive continuous improvement across the organization through the development, implementation, and maintenance of process improvement programs.</p></li><li><p>Develops and maintains a Country IT Infrastructure Roadmap, aligning IT investments with business priorities. Understands and contributes to the business unit’s strategy and translates business strategy into an aligned IT strategy and portfolio of programs, projects, and applications.</p></li><li><p>Customer Relationship Management (Stakeholder and Business Relationship Management): Cultivate and maintain strong relationships with customers, reinforced by regular communication on project status, issue management, service delivery, and associated strategies.</p></li></ul><p></p><p>IT Governance, Risk, and Compliance</p><ul><li><p>Ensures compliance with corporate IT policies, industry standards, and regulatory requirements (e.g., GDPR, CCPA, local cybersecurity laws).</p></li><li><p>Participates in IT risk management and cybersecurity initiatives, ensuring proactive threat management, risk assessments, and data protection compliance.</p></li><li><p>Works with legal and compliance teams to address data privacy and security risks.</p></li><li><p>Supports and enforces audit compliant policies and standards. Act as primary contact for Country IT Audit.</p></li></ul><p></p><p>IT Operations and Service Delivery</p><ul><li><p>Oversees the delivery of IT solutions, ensuring robust infrastructure and digital services that support business needs.  Organizes, supports, and operates infrastructure services that are aligned with the standards for Abbott’s IT Strategy Platform; includes business case preparation and the development of communication and marketing plans.</p></li><li><p>Disaster Recovery: Develop and update datacenter recovery plans and assist with the development of system recovery strategies and plans. Ensure correct data backup execution when applicable.  Coordinates the execution of disaster recovery tests with divisions, BTS and Managed Service provider contacts.</p></li><li><p>Security Implementation: Implement security measures for complex voice/data network technologies, computing pla