Salesforce and Sales Operations Systems Manager

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

As a Salesforce Systems Manager at Datavant, you will play a crucial role within our Commercial Operations team. Your primary responsibility will be to assist our current sales systems manager integrate two salesforce instances, sales teams, and every other GTM tool into one GTM model over the next 12 months. 

You will also oversee and optimize the tools and systems that support our sales processes. By analyzing sales data, maintaining CRM systems, and providing actionable insights, you will drive improvements in sales performance. Your role requires a strong technical background, excellent analytical skills, and the ability to collaborate effectively in a fast-paced environment.

Responsibilities of the Role: 

• Drive the optimization of sales systems and tools to significantly enhance sales efficiency and effectiveness.
• Lead strategic data analysis initiatives to provide actionable insights for sales strategies and decision-making.
• Ensure the highest level of integrity and accuracy of sales data within CRM systems.
• Serve as a key resource and expert advisor for the sales team regarding system-related inquiries and troubleshooting.
• Develop and oversee comprehensive monitoring and reporting frameworks for key sales performance metrics.

You Will:

• Oversee the migration of data and processes from one Salesforce org to our current Salesforce Org
• Oversee the management and maintenance of CRM systems, ensuring exceptional data accuracy and system functionality.
• Conduct advanced analyses of sales data to identify strategic trends, opportunities, and areas for improvement.
• Develop, implement, and optimize processes to streamline sales operations and enhance data management efficiency.
• Collaborate with senior leadership in sales, marketing, and IT to ensure alignment of systems and processes with overarching business objectives.
• Design and deliver comprehensive training programs and ongoing support to sales team members on the use of sales systems and tools.
• Prepare, present, and interpret detailed reports on sales performance, forecasts, and other critical metrics to senior management.
• Play a pivotal role in the development and execution of sales strategies and plans.
• Troubleshoot and resolve complex issues related to sales systems and tools.

What You Bring To The Table:

• Minimum of 7 years of experience in sales systems analysis, sales operations, or a related role.
• Salesforce Administrator Certification required
• Experience with merging companies, integrations and salesforce orgs
• Bachelor’s degree in Business, Information Technology, or a related field.
• Strong technical skills with proficiency in CRM systems (e.g., Salesforce, ZoomInfo, Gong.io, Outreach.io), data analysis tools (e.g., Google Sheets, Tableau) and SQL.
• Experience with system integration and data migration.
• Excellent analytical and problem-solving abilities.
• Proven ability to work effectively in a fast-paced, dynamic environment.
• Strong communication and interpersonal skills.
• Ability to manage multiple high-priority projects and lead cross-functional teams effectively.

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We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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