IT Application Business Analyst Developer Co-op Spring 2026

Position Summary

We are seeking a highly motivated AI Engineering Intern with a passion for artificial intelligence, cloud computing, and data-driven development. You will work alongside our MassDOT Technology division’s AI Engineering team to design, build, and deploy AI/ML applications and data pipelines using AWS services.

This is an excellent opportunity to gain real-world experience applying machine learning and AI techniques in a cloud-native environment.

Duties and Responsibilities

AI & Machine Learning Responsibilities

• Develop and fine-tune large language models (LLMs) and other machine learning models using AWS tools such as Bedrock, SageMaker, Kendra, Lambda, and Deep Learning AMIs.
• Assist in the design and deployment of AI/ML-powered applications and intelligent automation workflows.
• Participate in code reviews, sprint planning, and daily stand-up meetings with cross-functional teams.
• Research emerging AI/ML techniques and support experimentation and documentation of findings

Cross-Functional & Application Support Responsibilities

• Collaborate with stakeholders and application owners to gather and define business and technical requirements.
• Analyze existing workflows, identify opportunities for automation or improvement, and contribute to gap analyses.
• Assist with the development of project work plans, estimates, deliverables, and documentation.
• Create case scenarios and participate in the user acceptance testing (UAT) process.
• Document support tickets and ensure timely communication with business and IT stakeholders.
• Coordinate with vendors, internal teams, and leadership to manage system enhancements and troubleshoot issues.
• Maintain clear documentation of current and future state system processes.

Preferred Qualifications

• Ability to define, manage and exceed customer expectations.
• Strong intellectual curiosity and capacity for professional growth
• Perform with a strong sense of urgency.
• Attention to detail with the ability to manage multiple priorities. 
• High level of professionalism and focus on quality. 
• Familiarity with Web and SAAS cloud applications and configuration
• Proficient with Microsoft Office with strong Word and Excel skills.
• Excellent written, verbal, and analytical skills.
• Ability to effectively communicate and build consensus across various project stakeholders including, IT management, business customers and other IT colleagues and team members.

Pre-Hire Process

Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.