Service & Installation Lead, 3rd Eye

Job Description:

Job Title: Project Manager 

Company: Environmental Solutions Group - 3rd Eye  

Location:  Austin, TX - Remote

Reports to: Manager, 3rd Eye Installations 

Department:  Sales and Marketing 

COMPANY SUMMARY: 

3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, and operational and maintenance performance. 

POSITION SUMMARY: 

Responsible for planning, budgeting, overseeing, documenting, and communicating all aspects of service and installation projects.  This position relies on excellent verbal and electronic communication skills to coordinate activities, schedule resources, and identify and resolve project issues as they arise.  This position will develop detailed timelines, activities, and tasks and hold team members accountable for performing the required responsibilities for on-target execution of projects.  This position is responsible for the reporting of the project status to both internal stakeholders and customers reliably.   

ESSENTIAL JOB FUNCTIONS INCLUDE: 

• Responsible for managing all aspects of service and installation projects, including budgeting, timing, and resource allocation. 

• Communicates both verbally and electronically to internal stake holders and external customers the status, issues, resolutions, and activities of projects. 

• Develops detailed timelines, resource requirements, equipment needs and schedules activities for the service and installation teams. 

• Responsible for providing information and analysis to 3rd Eye’s Service and Installation department and developing and executing solutions as problems or issues arise.    

• Extensively Utilize Excel, PowerPoint, Power BI, and other Office tools to analyze and communicate information. 

• Ability to utilize JDE, Sales Force, Excel, to pull information, produce reports, and communicate to management as needed. 

• Responsible for activities of the Project Analyst to provide direction and guidance on the development of reports and metrics. 

• Responsible for communicating daily metrics and status of all projects, as needed. 

• Works with Installation team to gather information and updates on on-going projects. 

• Hold team members accountable for performing the required responsibilities for on-target execution of projects. 

• Develops and improves processes for the Service department as needed to reduce variability and manage activities. 

• As needed <