Sr Director, Business Risk & Controls

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

We are looking for a Sr Director, Business and Operational Risk & Controls to join our Business Risk and Controls team. This leader will be responsible for building and maintaining a First Line of Defense risk management function across LendingClub’s Consumer Lending businesses (Personal Loans, Auto Refinance, Purchase Finance).

This is a hands-on leadership role that combines strategic oversight with tactical execution. You will act as an extension of the business, championing a proactive risk culture that enables growth while ensuring sustainability, compliance, and operational excellence.

What You'll Do

• Lead and inspire the Business Risk and Controls team to embed a strong risk management culture across Consumer Lending businesses and the customer journey 
• Provide strategic direction and thought leadership to continuously improve LendingClub’s controls and risk management framework 
• Ensure effective identification, measurement, monitoring, and mitigation of risks across both existing and new lending products 
• Oversee and maintain clear, complete documentation of policies, procedures, and practices 
• Drive the execution and ownership of key risk processes, including Issues Management, Customer Remediation, and Operational Loss Event Reporting 
• Partner closely with Business leaders, Technology, Operations, Marketing, and other support areas to design and implement controls that meet regulatory requirements and align with efficient operational practices 
• Enhance and maintain the Consumer Lending RCSA (Risk and Control Self-Assessment) program 
• Contribute to consistency and alignment of risk management practices across all lines of business, ensuring scalable and sustainable approaches 
• Act as a key liaison with 2nd and 3rd Line partners, as well as external stakeholders (e.g., vendor risk management, business continuity, compliance, and examiners). 
• Support preparation and coordination of deliverables for internal/external reviews, assessments, and regulatory exams 
• Drive continuous improvement by implementing enhancements based on industry standards, best practices, and LendingClub’s strategic direction 

About You

• 10+ years of professional experience in risk management within a FinTech, retail bank, or regulatory agency 
• Bachelor’s degree in a related field; or equivalent experience 
• Proven ability to drive large-scale projects and deliver high-quality results under tight deadlines 
• Exceptional written and verbal communication skills, with the presence to influence at all levels 
• Highly adaptable and energized by a fast-paced, constantly evolving environment 
• A critical thinker and problem-solver who understands business drivers and the control environment 
• Naturally curious and intellectually agile — you ask questions, challenge assumptions, and explore new approaches 
• Resilient and resourceful, a