Security Supervisor

Since 1891, New York's Carnegie Hall has set the international standard for excellence in performance, presenting exceptional concerts by the world’s finest artists on its three iconic stages, from orchestral concerts, chamber music, contemporary offerings, and recitals to jazz, world, and popular music. Complementing its performance activities, Carnegie Hall’s Weill Music Institute creates extensive music education and social impact programs that annually serve more than 800,000 people worldwide, playing a central role in fulfilling Carnegie Hall's commitment to making great music accessible to as many people as possible.


Department: Administration/Security
Title of Position: Security Supervisor
Reports to Position: Manager of Security
Job Classification: Exempt
Tasks & Responsibilities:

The Security Supervisor reports to the Manager of Security. Their primary responsibilities include:

• Schedule security guards across multiple venues and performances, ensuring that the appropriate number of guards are present with the necessary qualifications to meet the security details determined by the Director and Manager
• Supervise performance guards, enforcing dress code, orienting them to their specific post per assignment, ensuring that they remain attentive, monitoring their demeanor and customer service skills as appropriate to a performing arts environment, and otherwise meeting post requirements, including rotating guards to make certain that they have appropriate restroom breaks
• Serve as the next level of escalation in addressing any security issues identified by guards, ushers, or House Management, prior to escalation to the Manager or Director, depending on the nature of issue
• Fill in for Security Desk Officer when needed
• Serve as a Deputy Fire Life Safety Director
Skills & Qualifications:

• Excellent interpersonal skills with the ability to motivate and positively influence others, communicate clearly in a positive and productive manner, and to establish and maintain effective working relationships inter- and intra-departmentally
• Proven staff management skills, with the work both independently and as a team
• Ability and willingness to periodically work flexible hours related to major events
• A minimum of five years’ experience in the security field or comparable experience as a first responder
• Certified Fire Life Safety Director and/or background as first-responder with ability to become certified
• NYS Security Guard license
• F-03 Fire Guard License
• CPR certification
• Integrity, reliability, and confidentiality required


To apply please submit a COVER LETTER with your resume.

Carnegie Hall is an equal opportunity employer, committed to diversity and inclusion in the workplace. Decisions concerning employment are made on the basis of an individual’s qualifications to contribute to meeting Carnegie Hall’s needs, and Carnegie Hall is committed not to discriminate against individuals on the basis of race, color, national origin, citizenship, religion, sex (including gender identity, gender expression or status of being transgender), sexual orientation, marital status, familial status, status as a caregiver, status as a victim of domestic violence or sex offenses or stalking, criminal convictions (except where otherwise permitted by law), arrest record, credit history, pregnancy, age, mental or physical disability, veteran or military status, reproductive health decisions, or any other characteristic protected by law.