Global Category Manager - People Services Operations

Family Description

Supply (SU) covers the configuration, demand, and supply planning, order management, sourcing, production, delivery, and managing the procurement activities towards our suppliers.

 

Specific: 

• Develop and implement strategic Professional Services procurement plans aligned with the organization's sustainability, financial, and Business Group goals, including the exploration and execution of Master Service Agreements (MSAs). 
• Conduct thorough assessments of Indirect Service market dynamics, identifying opportunities and risks for strategic procurement decisions. 
• Lead negotiations with Professional Services suppliers to secure optimal contracts, ensuring favorable terms for the organization. 
• Stay current on industry trends, regulations, and emerging technologies to inform and enhance procurement strategies. 
• Provide expert guidance on the structuring and negotiation of Master Service Agreements (MSAs) and other frame contracts. 
• Lead the development of innovative Corporate services procurement initiatives, to enhance operational efficiency, cost management and environmental impact. 
• Collaborate closely with cross-functional teams to integrate procurement initiatives seamlessly into overall business objectives. 

Overall: 

• E2E accountability to develop/maintain category and supplier strategies with stakeholders, that identify new market opportunities, provide competition in category and manage supply risks, securing business continuity and quality of service. 
• Supplier Relationship Management including business review with strategic and preferred suppliers. 
• Stakeholder relationship management collaborating with Sourcing Partners.
• Translation of the category and supplier strategies into executable sourcing plans based on actual portfolio demands​. 
• ​Ensures cost, availability, innovation, and quality within the sourcing plan creation and execution​. 
• ​Drives/ executes global supplier selection along strategy​. 
• ​Supplier base development, and identification of new suppliers​ 
• ​Leading contract and price negotiations with suppliers​ 
• Secures best T&Cs/contracting for Nokia competitiveness​. 
• Responsible for efficient RFx process from selection through onboarding according to the agreed strategies​ 
• Contract life cycle management ​ 
• Ensures compliance with procurement process, SOX, and other statutory requirements within own category​ 
• Anticipation and handling of changes based on supply market dynamics, Feasibility Studies​ 
• Manages supplier performance​. 
• Accountable for agreed KPIs (Key Performance Indicators) and their reporting. 
• Acts as procurement subject matter expert that supports management to make an informed decision. 
• Demonstrates experience in managing cross functional relationships and stakeholders including senior stakeholders. Confidence to lead the change process across organization as a part of approved category strategy with business stakeholders, finance, legal and procurement. 

Key Interfaces 

• People Services Organisation 
• Suppliers 
• S2P Corporate Strategic Sourcing  
• S2P Contract Management 
• S2P Payables 
• Legal and compliance 
• F&C 

Skills:

• Solution oriented approach 
• Negotiation skills 
• Cost analysis and management 
• Financial and Business understanding 
• Problem Solving 
• Decision making/strategic thinking 
• Spend Forecasting, Reporting, and Analytics 
• Project management skills 
• Project portfolio management 
• Working across boundaries and influencing others 
• Source to pay process/supplier quality management 
• Supplier contracting and life cycle management 
• Excellent market information analysis skills and supply market knowledge 
• Internal stakeholder management/ supplier relationship management 
• Ability to work precisely and independently 
• Conscientious and efficient in meeting commitments and deadlines 
• Soft skills: Presentation, Collaboration, Communication 

 Qualifications: 

• Proven track record with 7 to 10 years of experience in Professional Service/Corporate Services procurement, showcasing expertise in negotiations and contract management. 
• In-depth knowledge of Indirect Service markets, regulations, and emerging industry trends. 
• Strong analytical skills and proficiency in financial modelling for strategic procurement decision-making. 
• Extensive experience in structuring and negotiating Professional Services Agreements (MSAs) and other Frame contracts. 
• Excellent communication and interpersonal skills to collaborate effecti