Amerex- Corporate Receptionist

Company Description

Amerex Corporation is the world’s largest and most innovative manufacturer of hand portable and wheeled extinguishers for commercial and industrial applications. Our state-of the-art gas detection systems along with pre-engineered fire suppression systems for vehicles, commercial cooking operations, and industrial applications have earned Amerex a reputation for excellence in the fire suppression industry.

While other companies have been in the industry longer than Amerex, no other company has surpassed the quality, service and innovation provided by Amerex Corporation since its founding in 1971. With quality products, constant innovation and excellent customer support, Amerex Corporation is unsurpassed in its pioneering efforts to provide better fire protection throughout the world.

All Amerex positions follow a culture that aligns with eight guiding principles as follow: Teamwork, Excellence, Communication, Leadership, Environment, Safety, Accountability and Trust. These principles may be illustrated as a compass that provides personal guidance to help team members navigate through situations which may be encountered daily at work. They are the guiding beliefs that we share with our parent company, McWane, Inc. Our continued commitment to and alignment with the McWane Way will lead to positive results in our company and our communities.

Job Description

About This Role:

The Corporate Receptionist provides the first impression customers and visitors get with a company. We are seeking a positive-minded individual with high emotional intelligence to fill this role within Amerex Corporation. This position reports directly to the Customer Success Manager and will play an integral role in our goal of providing a successful customer experience. The Corporate Receptionist provides the first impression customers and visitors get with a company. We are seeking a positive-minded individual with high emotional intelligence to fill this role within Amerex Corporation. This position reports directly to the Customer Success Manager and will play an integral role in our goal of providing a successful customer experience!

What You'll Do:

• Operate multi-button telephone console (switchboard)
• Maintain security by following procedures and controlling front entrance access (submitting

          request for floor access, issue visitor badges)

• Greeting all visitors cordially and professionally
• Types correspondence, reports, labels, contracts, as directed
• Manage the Customer Success Departmental Weekly Calendar
• Manage break room supplies
• Process orders for amenities (supplies, paper, and pantry supplies)
• Serve as the main contact for vendors and ensure that they are always escorted into the building
• Maintain and distribute list of associate contact information
• Arrange /schedule meetings as needed
• Ensure that the entire Lobby Reception Desk remains tidy, organized, and ready for business
• Act as backup support for senior executives, taking accurate messages and transferring calls to appropriate individuals
• Level 1 support for the Customer Success Department
•  Scan documentation for archiving
• Preparation of reports
• Train back-up support for switchboard
• Act as main contact for departmental safety drill
• Pick up and sort mail
• Operate multi-button telephone console (switchboard)
•  Maintain security by following procedures and controlling front entrance access (submitting

            request for floor access, issue visitor badges)

• Greeting all visitors cordially and professionally
• Types correspondence, reports, labels, contracts, as directed
• Manage the Customer Success Departmental Weekly Calendar
• Manage break room supplies
• Process orders for amenities (supplies, paper, and pantry supplies)
• Serve as the main contact for vendors and ensure that they are always escorted into the building
• Maintain and distribute list of associate contact information
• Arrange /schedule meetings as needed
• Ensure that the entire Lobby Reception Desk remains tidy, organized, and ready for business
• Act as backup support for senior executives, taking accurate messages and transferring calls to appropriate individuals
•  Level 1 support for the Customer Success Department
• Scan documentation for archiving
• Preparation of reports
• Train back-up support for switchboard
•  Act as main contact for departmental safety drill
• Pick up and sort mail

Qualifications

Who You Are: 

• High school diploma required (some college/trade school preferred)
• 2+ years of experience as a receptionist, and/or administrative role
• Previous switchboard/reception exper