Sr. Software Engineer (Salesforce)

About NavaNava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.
As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.
These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.
Position SummaryThe Senior Software Engineer’s purpose is to improve overall engineering quality through documentation, technical guidance and mentoring, and applying best practices to the work. The incumbent leads significant migration efforts and routinely works with government stakeholders to get buy-in on technical initiatives. This role collaborates with the product team, government stakeholders, and other contractors to build new systems and make improvements to existing systems. These responsibilities support Nava’s culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.

What you’ll do

• Writing and implementing code
• Performing local testing to ensure acceptance criteria have been met
• Writing technical specifications (tech specs) to introduce new functionality or features to the codebase
• Receiving and applying feedback to the codebase before implementation
• Reviewing pull requests to identify needs prior to merging
• Providing feedback to teammates on pull requests for collaboration on proposed changes
• Implementing and testing updates for design systems such as web designIdentifying and proposing solutions to blockers encountered with the work
• Collaborating with internal and external engineers via engineering huddles 
• Attending standup meetings to discuss project updates and status
• Participating in refinements to estimate level of difficulty for each ticket
• Participating in biweekly retrospectives (retros) to discuss sprint efficiencies or inefficiencies 
• Participating in sprint demo meetings to demonstrate work completed or in progress
• Sharing expertise with others by providing feedback to designers, project managers, and other engineers to develop solutions and priorities
• Serving as a resource to peers on Nava’s culture and expectations
• Participating in Engineering critiques with other teams to provide and receive feedback on work performed
• Interfacing with clients to provide project updates and propose solutions

Required skills

• 7+ years experience developing software in a team environment, preferably building distributed systems
• Be able to analyze existing Apex code and determine what should be kept, rewritten, or moved to a Flow
• Analyze existing Flows and code and consolidate into a thought out set of flows and code that are logically grouped and represent current business processes
• Work alongside fellow Nava engineers to design, review, and build well-crafted software
• Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems
• Creating tools and processes to automate our development, testing, and production workflows
• Collaborate on writing and reviewing technical documentation
• Design and implement complex software, scope projects
• Work with product and design teams to understand end-user requirements and use cases
• Prioritize, define, and assist in work across the tech team to ensure quality while meeting timeline goals
• Integrate with external data sourcesEstablish boundaries on what can and cannot be doneHelp determine the most cost effective solutions for the new system

Desired Skills

• Technical skills with: JavaScript and Testing frameworks
• Salesforce Metadata API and SFDX, VisualForce
• Python and or another scripting language
• SQL Datasbases
• AWS
• Experience with: Service Cloud, Public Sector Service, OmniStudio
• Integrations with other Systems
• DevOps tools
• GitHub