Senior Product Manager - Driver Experience

Position Summary...

The NTransit application provides a seamless experience for drivers across private fleets, CCOB (contracted carriers), and external carriers. It directs workflow, facilitates communications, enhances visibility, and manages driver pay. As a crucial part of Walmart's supply chain, NTransit bridges planning with execution in stores, distribution centers, and clubs. It also lowers barriers of entry for SMB carriers, brokers, and owner-operators, enabling them to offer untapped capacity solutions.

This role will own a portion of the broader platform of Driver Experience within NTransit, focusing on building out a communications strategy and vision. The individual in this role will identify opportunities to streamline communication between drivers and end consumers, working with stakeholder partners to build interoperability between drivers and transportation offices, other driver groups, and stores.

This role is based in Bentonville, Arkansas. We are not considering remote applicants, but a full relocation package is available for candidates not local to Northwest Arkansas.

What you'll do...

• Reduce driver  dwell time, increase productivity, and develop connections for non-Walmart associate drivers to the load board team
• Create a comprehensive driver mobile device strategy to provide companion devices to Walmart private fleet drivers and manage the MDM (Mobile Device Management)
• Leverage AI to enhance communication strategies
• Provide real-time translation services, predictive text, and automated responses to common queries
• Analyze communication patterns to identify bottlenecks and areas for improvement, ensuring more efficient and effective interactions

What you'll bring…

• Product management experience, ideally in logistics, transportation, or enterprise platforms.
• Experience with communications platforms, driver-facing tools, or mobile-first product development.
• Exposure to AI/ML applications in communication (e.g., translation, predictive text, chat automation)
• Ability to define and execute a vision for seamless, real-time communication across user groups
• Experience building or managing mobile device strategies, including MDM (Mobile Device Management).

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.