Youth Service Supervisor

Posting number: BSS27OBH03

Department: Human Services

Division: Bureau for Social Services - Region North - Brooke/Hancock/Ohio

Job classification: Youth Service Supervisor

Posting type: Open

Categories: Social Services, Management, Human Services, Humanities

Summary

Make a Difference in the Lives of West Virginia Youth

Are you a proven leader with a passion for developing staff and improving outcomes for youth and families? The Youth Services Supervisor provides direct supervision, program oversight, and strategic guidance to social work staff delivering critical services across multiple program areas.

Why Join Us?

• Opportunity to shape service delivery and improve outcomes

• Purpose-driven work that directly impacts youth and families

• A role that builds professional social work and leadership experience

• Enjoy competitive benefits, including generous leave, comprehensive health coverage, retirement options, and access to Public Service Loan Forgiveness programs.

• Be part of a mission-driven organization committed to public service excellence.

If you’re committed to helping youth thrive and want a career with purpose, we encourage you to apply and become part of the team serving West Virginia’s children and families.

Youth Service Supervisor performs supervisory work in the program area of youth services. They plan, assign, and review the work of employees providing services to the public in the program area of youth services. This position may oversee, and coordinate programs and activities aimed at supporting the personal and social development of young individuals, community organizations and advocacy groups. This role typically involves managing a team of youth service professionals, creating, and implementing programs, and ensuring the overall well-being of the youth participants. These positions are subject  to on-call status during non-business hours and may be subject to mandatory overtime requirements and must be available for travel. Work may deal with situations which are potentially dangerous to clients and workers. Perform related work as required.

Applicants must possess a valid WV driver’s license, and reliable transportation. Applicants also must have strong communication skills, a knowledge of policy, law, and procedures regarding all programs and services.  Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.

Posting Number: BSS27OBH03

Counties of work: Ohio, Brooke, Hancock

Position Number(s): 0511P03883

Examples of duties

Examples of Work:

As a supervisor, you will:

• Supervise and evaluate professional social work staff, including case reviews and performance management

• Oversee caseload distribution, service delivery, and documentation standards

• Provide guidance on complex, high-risk, or legally sensitive cases

• Ensure compliance with state law, policy, and professional standards

• Coordinate with internal and external partners, courts, and service providers

• Support staff through coaching, training, and crisis response

• Participate in on-call supervisory coverage, as required

• Maintain awareness of safety risks and ensure staff follow appropriate protocols

?? This position may involve working in emotionally intense or potentially dangerous situations and requires sound judgment, professionalism, and resilience. 

Qualifications