Service Runner

Raymond West is seeking a dynamic Service Runner to join our team! This person will drive a Company provided vehicle over an established route to deliver parts, uniforms, and consumables to field technicians. This person will also pick up parts from various vendors and delivers them to the field technicians.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities: 

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.   

• Drives truck to deliver such items as parts, consumables, uniforms, and miscellaneous items to technicians at customer sites.
• Picks up will calls from vendors.
• Return cores and warranty parts to the parts department for the technicians.
• Willing to work scheduled and unscheduled overtime, as necessary.
• Must follow all safety procedures and use good judgment regarding safety.
• Perform other specific duties and projects as assigned by the Service Department supervisors or managers.
• Manage their time and make sure to meet scheduled appointments with technicians.
• Need to have good communication including verbal phone, text, and email with all technicians.

Required Skills/Abilities: 

• Excellent written and verbal communication skills 
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software  
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Essential job duties require the use of smartphones, computers, email, text message, maps, and GPS systems. Proficient use of these items is preferred.  
• Must be able to multitask and able to adapt to varying workloads and environments.
• Willing to comply with employee handbook.
• Must have a valid California Driver License and maintain a Department of Motor Vehicles Report with no more than the acceptable number of points as determined by our vehicle insurance carrier.

Education/Experience:  

• High school diploma or general education degree (GED) is required.
• One to three months related experience and/or training; or equivalent combination of education and experience is preferred.

Travel Requirement: 

• This position will be based in the field and require daily travel within assigned territories while using a company vehicle.
• Must be able to be insured by Raymond West.

Physical Requirements:   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Position is non-sedentary.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is