Lead Academic Advisor (Student Services Professional III)

Position Summary             

The Lead Academic Advisor plays a pivotal role in supporting the academic success and exploration of undergraduate students, with a primary focus on first- and second-year Undeclared students and upper-division students pursuing individualized academic pathways. Reporting to the Undergraduate Studies Director, this position provides comprehensive coordinated care advising that empowers students to explore majors, develop academic plans, and achieve timely graduation. The role also contributes to campus-wide advising initiatives by helping develop advising infrastructure, including EAB Navigate configuration and cross-divisional collaboration. This is an exciting opportunity for an experienced advising professional who is passionate about student success, equity, and innovative approaches to academic support.

Key Responsibilities

• Provide comprehensive academic advising to first- and second-year Undeclared students, as well as major advising for upper-division Undeclared students.
• Guide students through academic planning, major exploration, degree requirements, and university policies to support timely graduation.
• Collaborate with cross-divisional partners to develop and maintain advising infrastructure, including EAB Navigate configuration and advising tools.
• Interpret academic records, degree audits, transfer coursework, and university policies to support informed student decision-making.
• Contribute to student success initiatives and continuous improvement efforts that enhance advising services and support equitable student outcomes.

Why Join Us?

• Make a meaningful impact by helping students discover academic pathways and achieve their educational goals.
• Collaborate with campus partners to shape innovative advising practices and student success initiatives.
• Support a diverse student population through a coordinated care advising model focused on equity and belonging.
• Apply your expertise in academic advising, technology, and policy interpretation to improve the student experience.
• Join a mission-driven team committed to access, student achievement, and continuous improvement.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
• This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of Faculty Advancement and Student Success (FASS) fosters inclusive academic excellence through support for faculty careers, professional development, and community engagement and student academic support and enrichment, including the Weber Honors College and Undergraduate Studies.

Undergraduate Studies includes all the non-Honors College undergraduate degree and curriculum programs within FASS including General Studies and First Year Seminar programs, Faculty-Student Mentoring Program, Supplemental Instruction, Undeclared, and Interdisciplinary Studies in Three Departments major.

For more information regarding the Office of FASS, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Key Qualifications

• A Master's degree in student personnel, higher education/student affairs, counseling or related field.
• Experience advising a diverse group of students. 
• Experience utilizing SDSU Navigate advising (EAB) and other academic advising tools
• Knowledge of one or more academic disciplines  in terms o