Executive Assistant - Global Community Opportunity

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

The selected candidate will provide direct support to the Head of Bank of America’s Global Community Opportunity Organization managing advanced and confidential administrative duties.  This role will be pivotal in supporting initiatives that have real and measurable impact on our communities and stakeholders and represents an opportunity to be at the elbow assisting in driving meaningful change.  Principle duties are managing the schedule of the Executive which involves managing a variety of conflicting objectives/activities at once. This position requires use of considerable tact, discretion, diplomacy and judgment.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information

• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment

• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner

• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies

• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills

• Liaises with outside groups to coordinate meeting calendars where the executive is a corporate chair, director, or committee member

• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

• Provide sophisticated calendar management; prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements

• Prepare executive for day meetings including daily calendar, assist in compiling and organizing documents and materials for meetings 

Required Qualifications:

• Ability to be in office 5 days per week

• 5 years of administrative / business support experience

• Be technology savvy and highly proficient with Copilot and other technology tools, utilizing them efficiently and appropriately

• Proficiency with Microsoft Office (PowerPoint, Word, Excel, Outlook).  Advanced Outlook experience to include superior calendar management skills

• Proven experience managing multiple competing priorities simultaneously, strong prioritization and time management skills, self-directed, results-oriented

• Must have strong communication skills both oral (i.e. telephone, telepresence meetings, etc.) and written (i.e. e-mail, presentations, etc.), including the ability to explain results at a level that resonates across many different audiences within a virtual environment

• Ability to proactively look for potential conflicts or issues and resolve

• Strong attention to detail

• Ability to prioritize and work well under pressure

• Ability to obtain information in a timely and efficient manner

• Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy

• Strong relationship skills and abilit