Lead Security Screener

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

 Role Purpose 

The Lead Security Agent is responsible for supporting daily security operations while providing guidance and direction to airport security officers. This role ensures compliance with TSA regulations, airport security procedures, and company policies while maintaining a safe and secure environment for passengers, employees, and airport facilities.

 What you will be doing 

• Lead and support airport security officers during daily shifts and post assignments.
• Monitor access control points, badge verification, and restricted area entry procedures.
• Conduct routine patrols of airport terminals, secured areas, and operational zones.
• Assist with responding to security incidents, alarms, and suspicious activity.
• Ensure compliance with TSA regulations, airport security protocols, and company policies.
• Provide on-the-job coaching and training to new and existing security officers.
• Support supervisors in maintaining staffing coverage and operational readiness.
• Document incidents, security violations, and operational activities accurately.
• Coordinate with airport operations, airline personnel, and law enforcement as needed.
• Monitor CCTV systems and report irregular activity or safety concerns.
• Assist with enforcing safety rules and de-escalating conflicts when necessary.
• Support emergency response procedures, including evacuations and incident management.
• Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for: 

• High school diploma or GED
• Must be 18 years of age or older
• Six (6) months of security, military, law enforcement, or airport security experience
• Strong communication and conflict-resolution skills
• Knowledge of TSA regulations and airport security procedures
• Ability to remain alert and professional in high-pressure environments
• Ability to work flexible schedules, including nights, weekends, holidays, and overtime
• Basic communication and teamwork skills
• Reliable attendance and punctuality
• Must have reliable telephone and transportation
• Prior leadership or supervisory experience
• Airport terminals, gates, security checkpoints, and baggage claim areas
• Fast-paced environment with frequent passenger interaction
• Requires extensive walking throughout airport terminals
• Exposure to crowded and high-traffic passenger areas
• Ability to push passengers in wheelchairs for extended periods
• Ability to stand and walk continuously throughout shifts
• Ability to lift, push, and pull up to 50 pounds occasionally
• Ability to assist passengers safely during boarding and deplaning operations
• Must be able to take verbally direct in English
• Must be able to read, write, understand and carry out instructions in English
• Must pass pre-employment and random drug tests
• Must pass a pre-employment background check
• Must meet necessary requirements to obtain a security sensitive identification badge
• Must be in proper uniform or business attire as directed by company officials
• Identification badges must always