Security Officer - Oakland Ambassador Program

Barbier Security Group is hiring an experienced Security Ambassador. Our clients are committed to revitalizing Oakland’s historic downtown by maintaining cleanliness and order in the public rights-of-way, promoting district identity, building community, promoting business attraction, fostering cultural opportunities, and creating and maintaining new public spaces as well as advocating on behalf of the district stakeholders. 

Position Summary

A Security Ambassador for Barbier Security Group provides a wide variety of essential services to the Uptown Downtown Oakland Community Benefit Districts. As a Security Ambassador your duties will be varied; however, the ideal candidate will demonstrate interpersonal skills that contribute to delivery of an exceptional client and community experience.

Position Description

Security Ambassadors play a crucial role in maintaining a safe and welcoming environment in our city's downtown area. Patrolling on foot and bike, they serve as a visible deterrent to unwanted behavior and activities, offering assistance, information, and directions to downtown workers, residents, and visitors.

• Shift: Morning (Monday - Friday).
• Hourly Rate: $31.00 per hour.

Benefits: 

• Comprehensive medical, dental, and vision coverage for full-time employees.
• Opportunities for overtime.
• Eleven (11) paid holidays.
• Pathways for career growth and advancement.
• Advanced training provided by industry experts.
• No fees for equipment or uniforms.
• Paid sick leave in accordance with state or local regulations.
• Access to financial and employee assistance programs.
• Discounts on travel and entertainment.
• Employer-matched 401(k) retirement plan.
• Exclusive discounts at Columbia retail stores.

Requirements & Qualifications:

• Must be at least 18 years old.
• Eligibility to work in the United States.
• High School Diploma or equivalent required.
• Ambassadors are required to wear a duty belt and ballistic vest throughout the shift.
• Possess a current California Guard Card License.
• A valid Driver's License and a clean driving record for 3 years is required.
• Reliable transportation is necessary.
• Proficient in basic computer and smartphone usage.
• Must be able to speak, read, and write in English to create accurate reports; additional language skills are a plus.
• Strong listening skills, patience, and compassion, particularly when interacting with community members experiencing emotional or psychological challenges.
• Ability to remain calm in crisis situations, think critically, de-escalate conflicts, and communicate effectively.
• Maintain a positive, professional demeanor in adherence to all laws, regulations, company policies, and confidentiality standards.
• Ensure compliance with both company and client policies and procedures while being open to performance improvement.
• Possess a clear understanding of emergency response procedures and protocols.
• At least one year of experience in security, mobile patrol, or event staff roles.
• Ability to work independently with minimal supervision.
• Successfully pass a background check and drug screening.
• Performs other related duties, as assigned.

Physical Requirements:

This role requires specific physical abilities to ensure the Security Guard can effectively perform essential job duties. The candidate must be able to:

• Stand, Walk or Sit for Extended Periods:  Ability to sit while driving a vehicle, stand or walk for long periods, often for several hours at a time, including traversing outdoor areas with uneven surfaces, without significant physical strain.