Software Developer 3

We are a hands-on engineering team dedicated to defining, designing, and developing advanced tools for incident and problem management at Oracle Cloud Infrastructure (OCI). Our mission is to advance innovative technologies that enable OCI to effectively analyze, understand, respond to, and prevent cloud-scale incidents. By building world-class solutions, we drive operational excellence and measurably reduce the duration, recurrence, and impact of incidents. We focus on developing resilient cloud services and automation solutions that elevate OCI’s efficiency in both preventing and managing large-scale incidents and problems.

About the Role:
As a Senior Software Development Engineer (IC4), you will take ownership of designing and delivering the next generation of operational tools and automation frameworks that empower OCI to proactively prevent, detect, analyze, and resolve incidents. You will lead technical initiatives, mentor junior engineers, and collaborate closely with architects, product managers, and operations experts in a culture focused on technical excellence and continuous improvement. Your contributions will directly influence OCI’s reliability, scalability, and operational agility as we continue to grow.

Responsibilities:

• Architect, design, and develop scalable solutions and automation that address incident prevention, detection, analysis, resolution, and problem management at cloud scale
• Drive technical excellence by setting best practices in code quality, proactive monitoring, testing, and documentation
• Provide technical leadership for key initiatives, breaking down complex problems and guiding the team toward long-term, strategic solutions
• Collaborate cross-functionally with engineers, product owners, and operations leaders to identify requirements, align priorities, and deliver impactful tools
• Lead and participate in post-incident reviews, using data-driven approaches to address root causes and implement prevention measures
• Continuously evaluate and introduce new technologies, frameworks, and methodologies to evolve the team’s capabilities
• Mentor and coach junior engineers, fostering a culture of knowledge sharing, learning, and continuous improvement
• Support production systems, participate in on-call rotation as needed, and champion proactive approaches to reliability, prevention, and automation
• Effectively communicate complex technical concepts to both technical and non-technical stakeholders through documentation, presentations, and executive summaries

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field; master’s degree preferred
• 6+ years of professional software development experience, with a focus on resilient cloud services, operational automation tools, and large-scale distributed systems
• Advanced proficiency in Java and experience with modern software development frameworks and tools
• Deep experience with cloud computing platforms (Oracle Cloud Infrastructure, AWS, Azure, or GCP)
• Extensive understanding of DevOps practices, including CI/CD, infrastructure as code, automated testing, and monitoring
• Demonstrated expertise in operational excellence, incident prevention, incident analysis, post-incident problem management, and reliability improvement programs
• Track record of technical leadership within engineering teams, including mentoring, coaching, and driving complex projects to completion
• Experience working in an Agile/Scrum environment
• Strong analytical and problem-solving skills, and a passion for tackling technically challenging issues
• Exceptional communication skills, with experience preparing executive-level reports, technical documentation, and presentations
• Familiarity with compliance, privacy, and security standards in cloud environments is a plus
• Industry certifications in cloud, security, or agile methodologies are a plus
• Experience with observability tools (e.g., Grafana, Prometheus, ELK), scripting languages (e.g., Python, Bash), and AI/ML-based operational automation is advantageous

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Ran