Data Coordinator, Furniture and Operations Unit

Job Description

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

The Office of Livable Streets (OLS) is tasked with prioritising strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.

The Furniture and Operations Unit (F&O) within the Office of Livable Streets (OLS) is seeking to hire a Community Coordinator to serve as a Data Coordinator for the unit. F&O manages the contract development, design, planning, installation, and maintenance of bike parking, benches, leaning bars, and wayfinding signage for pedestrians, cyclists, and transit riders in communities throughout New York City. The goal of these programs is to make the city more walkable, bikeable, and vibrant. Under general direction, with latitude for independent initiative and judgement. F&O coordinates with community partners and other TPM units to plan, install, and maintain these street furniture elements throughout the five boroughs. F&O tracks the locations, conditions, planning, and maintenance records for all street furniture and adjacent spaces using Microsoft Access and GIS datasets. Increasingly, F&O uses community-facing SharePoint forms and custom field applications for data collection and surveying. The Data Coordinator will be responsible for supervision, planning, implementation, coordination, and monitoring of data related to the important community services that F&O provides. Duties of the Data Coordinator may include but are not limited to: reviewing, maintaining, and standardizing all data systems; ensuring legibility and availability of internal and public facing data and information portals; using data to prepare planning documents required for funding; perform analysis of program plans and performance, and use this information to make recommendations on policies and procedures; provide authoritative interpretation of complex problems; provide technical assistance and training to other F&O staff. The ideal candidate will be detail-oriented with strong organisational, communication, and administrative skills, able to effectively communicate, troubleshoot, and strategically identify creative solutions for programmatic challenges.

The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

Preferred Skills
Professional experience in community work or community-centred activities, urban planning, or public policy. Demonstrated knowledge of Microsoft Access including relational database design and query/form/report development; experience with Microsoft Dataverse and Power Platform tools (e.g., Power Apps, Power Automate, PowerBI) for data processing, administration, and visualization; experience with SharePoint Lists and Forms; experience automating data processes using SQL, Python, etc.; experience working with GIS software (ArcGIS Pro, AGOL, QGIS, et al); experience integrating data among Microsoft and ESRI products; experience with other relational databases, such as PostgreSQL; experience migrating database systems across platforms; excellent organizational skills and an ability to focus on details and respond quickly to requests; strong analytical/critical thinking skills and the ability to troubleshoot and solve problems with innovative solutions; detail orientated with a commitment to writing and maintaining clear system documentation and communication; proven time-management skills