Administrative Assistant: Account Support

Xneelo is a web hosting company of approximately 350 people, with teams in Cape Town (head office), Johannesburg, as well as Canada, Ukraine, India and Malta. We embrace a hybrid working model, affording you the flexibility to contribute from a location that best aligns with the demands of your role. For those in proximity to our offices, regular gatherings foster an environment of collaborative learning and mutual mentorship among team members.

We are looking for an Administrative Assistant to support the Customer Support teams by performing a variety of administrative tasks.

The environment is fast-paced, dynamic and offers a rewarding opportunity to someone starting their career.

Our head office is located in Durbanville and with this role you are able to work remotely as part of our hybrid work policy. 

Connectivity is critical! A stable fibre internet connection is a requirement for the role, with a minimum 20/20 speed. Sufficient backup power to sustain working during either fibre or power outages is also necessary. Just to note, we offer a connectivity allowance to enable working remotely.

What you’ll do:

• Render general administrative services to the Customer Support Team.

• Execute work-flow based repetitive tasks.

• Ad-hoc tasks and projects as needs are identified.

• Receive visitors and deliveries when the receptionist is not available.

Who you are:

• You have a strong work ethic. Meticulous, focused and disciplined.

• Positive, polite & enjoys working as part of a team.

• Demonstrates consistent administrative efficiency and accuracy on a computer.

• Possess a natural inclination in getting things done in a proactive manner.

• Demonstrates a passionate belief in the value of Customer Service to the business through principles and past actions/achievements.

Requirements

Qualifications and experience:

• A matric pass or equivalent is essential.

• Computer literacy.

• Above average typing speed.

• Previous administrative experience is beneficial.

Starting Salary Bracket: R9500 - R11 000 commensurate with experience.