Sr. Director, Sales and Partner Technologies

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Digital Enterprise Technology team is seeking an experienced Technology Leader to transform how customers and partners engage with our global support offerings. Our mission is to design and deliver a world-class Digital Partner ecosystem experience that is both personal and effortless.
You are passionate about improving the customer journey—meeting users where they are, across channels, with personalized content and smart, relevant recommendations. In this role, you’ll partner closely with business stakeholders and customers to lead continuous discovery and drive meaningful value.

As a Senior Director, you will play a critical role in shaping the strategy and execution of our Indirect Selling motion — a key driver of our go-to-market success. This includes building scalable solutions that empower our diverse ecosystem of partners, including Consulting Partners, Resellers, and Independent Software Vendors (ISVs). You’ll be responsible for delivering product experiences that support partner co-selling, transactable marketplaces, and partner-led implementations, ensuring mutual growth and customer success. A deep understanding of the partner value chain and the ability to design applications for scale using AI, Agentic transformation, automation, and compliance will be central to your impact.

The ideal candidate brings a track record of visionary strategy, customer-centric thinking, and successful product delivery. If you’re driven by AI, innovation, inclusive collaboration, and data-informed decisions—we’d love to connect.
 

Role Overview

Senior Director of Partner Technologies is responsible for owning a suite of multiple products that contribute to a unified user experience within a value stream, business process, function, or set of technical capabilities. The PLM determines a unified product line vision and roadmap to drive product strategy across multiple products to meet Business Partner needs and solve business problems.
Product Line Managers do not make decisions alone or in a vacuum - they are accountable to closely align and take in direction from a variety of contributing groups including Engineering, Architects, Scrum Leads, Product Managers, Product Owners, Portfolio Managers, User Experience, and Business Leaders. As the common collection point for all of this data, they will have a broad and holistic view of the business and technology landscape. They rely on experts in each of these areas to provide guidance for product direction.
 

Key Responsibilities

• Develop an overall Product/Service strategic vision in partnership with Business Application Owners, BPG Leads, UX, Engineering, Architecture, and Leadership.

• Disseminates strategic vision to all Product Managers within the Product Line to influence Product-Level Roadmap and prioritization.

• Owns combined Product Line Roadmap comprised of key components of each individual product roadmap which ensures return on investment (ROI), consistent user experience, and measurable value delivery to Business Partners.

• Assist with product solution vision, strategy, investment allocation and roadmap development for each Product Roadmap within the Product Line, and communicates prioritization of initiatives to Product Managers.

• Champion AI maturity across teams. Be a thought leader in scaling autonomous agents and influencing broader product and platform direction.

• Leads Pre and Post-Program Increment (PI) Planning for the portfolio and assist in adjusting PI plans as needed based on budget, capacity, scope, and prioritization.

• Leads the implementation with Engineering, informing the solution design, technical debt, and other considerations.

• Responsible for reviewing operational health, capacity, incidents, and general per