Director of Access & Engagement Programs

Description

JOB TITLE: Director of Access & Engagement Programs

REPORTS TO: Sr. Director of Community Programs

SCHEDULE: Monday-Friday (9:00am-5:30pm)

LOCATION: Venice, CA

STATUS: Full-Time, 40 hrs/wk, Exempt 

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [if yes, please reference driving policy] 

SALARY RANGE: $85,000-$93,000 Annually

Safe Place for Youth (SPY) is thrilled to be expanding our Access Center hours! We're serving more youth and expanding the impact of our drop-in services!

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

The Director of Access & Engagement Programs will plan, manage and administer empowerment programming including the Community Garden, Youth Empowerment Program, Education & Employment, and Healing Arts throughout SPY, using a youth-focused, trauma-informed model of service delivery, focusing on healing arts and empowerment engagements. 

WHAT YOU’LL DO:

• Provide trauma and resiliency informed oversight to SPY’s street outreach program, Access Center direct service, healing arts, SPY Squad, and Education and Employment.
• Establish and maintain appropriate program structure, policies and procedures that ensure high quality services and the safety of staff and members.
• Supervise and develop program staff within trauma informed and culturally responsive models, providing comprehensive onboarding, training, support and feedback.
• Ensure that youth are able to continue to receive meals, basic needs resources, housing connection and enrichment services during the week, and expand to offer weekend services.
• Ensure that outreach teams are maximizing the number of youth reached and connected to SPY services.
• Participate as a member of the Performance and Quality Improvement team, and ensure that all programs are engaged in continuous quality improvement.
• Ensure programs comply with all relevant legal, ethical, and best-practice professional standards.
• Ensure that programs are meeting contract compliance and funder requirement, as well as objectives established by the organization.
• Oversee program budgets and ensure that expenditures are are in line with annual budget allocations.
• Assist programmatic grant proposals, contributing to narratives, and identifying appropriate goals and staffing.
• Provide regular reports on program outcomes for funders and program monitoring.
• Ensure quality assurance standards are being met and lead program audit preparation.
• Provide crisis intervention and incident debrief, as needed.
• Oversee the maintenance of client records, ensuring regular and accurate data entry, chart compliance, and including maintaining records through HMIS.
• Maintain records of staff training including trainings provided and staff attendance.
• Work collaboratively with diverse groups of partners and stakeholders to develop and promote youth services program design, implementation and evaluation.
• Represent SPY at community gatherings, trainings, conference, and coalitions.
• Identify and evaluate the risks associated with program activities and take appropriate action to
• mitigate risks.
• Act as part of the after-hours crisis rotation and ensure coverage for 7 days a week access center
• programming.