Accounting Coordinator

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We realize that our greatest assets are our best-in-class associates, which is why we are dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.

Build with Ferguson is currently seeking the right individual to fill an immediate need for Accounting Coordinator.

The ability to quickly switch between tasks is a key requirement as the Accounting Coordinator. You will focus on managing customer crediting processes, serving as the point of contact from finance and risk for the sales center, and supporting the finance team with various accounting tasks. This position will work closely with multiple departments such as Sales, Marketplaces, Operations, Returns, and Finance. Speed and accuracy are key due to the nature of our business and can have an immediate impact on the customer experience.

This role is approved to be either Remote within the United States or Hybrid for associate in Chico, CA, in accordance with company policy.

Responsibilities

Day to day, the Accounting Coordinator will live in the finance ticket system to resolve quick Finance and Risk questions. They will simultaneously be working on reviewing and approving customer credits as well as customer tax exemptions.

• Provide finance support to Sales and other departments in the organization
• Review customer documents, forms, and liens as well as customer refunds
• Provide solutions for customer disputes
• Resolve customer credit issues
• Process check payment requests to customers
• Report inconsistencies and system bugs
• Manage sales tax exemptions
• Review exemption documentation
• Set up customer accounts as tax exempt
• Request tax credits for orders
• Prepare check deposits
• Apply check and wire payments
• Process freight claim deposits
• Perform accounts receivable
• Collect outstanding funds from customers
• Reconcile customer payments in the enterprise resource planning (ERP) system
• Address daily transactional reports
• Assist with month-end responsibilities
• Review orders flagged for as high risk for fraud
• Respond to payment chargeback disputes
• Prioritize and review workload

Qualifications

• High school diploma or GED; one or more years of experience or training; or equivalent combination of education and experience is preferred
• Ability to analyze order or processing issues, bugs, and identifying and reporting root problems
• Possess a high level of interpersonal skills to communicate with customers, vendors, and team members since the role continually requires demonstrated poise, tact, and diplomacy
• Be able to interact and communicate with individuals at all levels of the organization
• Strong critical thinking skills, with self-motivation to work independently as well as in a team environment to resolve new and common requests
• Excellent attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
• Able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
• Knowledgeable of various computer software applications in word processing, spreadsheets, database, and presentation software (Google Suite, MS Word, Excel, PowerPoint, etc.)

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only incl