Business Operations Program Manager

We’re looking for a motivated Business Operations Program Manager to join the Business Execution and Performance Team. This role focuses on business and data analytics, tracking performance against targets, and delivering insights to drive Surface growth. The candidate will also identify efficiencies through tooling and automation to boost productivity. Success requires strategic thinking, analytical skills, and the ability to influence decisions through data and storytelling. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Building data analytics capabilities to clearly articulate the health of the Surface business and opportunities for growth.  Use data to track success, conduct analysis and identify and scope new program opportunities and enhancements. 

• Turn data into decisions with AI and spearhead collaborative programs that enhance Surface business outcomes 

• Communicate program strategies and impact using storytelling and data visualization to gain stakeholder buy-in 

• Lead multiple projects, managing timelines, milestones, and financial outcomes. 

• Monitor program health using dashboards and cutting edge technologies to highlight risks, opportunities and mitigation plans 

• Drive operational excellence through process design, quality assurance, and continuous improvement
• Embody our Culture and Values.

Qualifications

Required Qualifications: 

• Bachelor's Degree in Business, Operations, Finance, or a related field AND 4+ years of experience in program management, process management, or process improvement 
  • OR equivalent experience.
• Proven ability to analyze complex data sets and translate insights into actionable strategies with demonstrated skill in utilizing AI-driven tools to improve performance.
• Demonstrated ability to manage ambiguity and deliver results in a fast-paced environment.

Other Requirements: