Associate Director, Infrastructure Engineering

Hi, we're Oscar. We're hiring an Associate Director, Infrastructure Engineering to join our Engineering team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

This individual will manage 2 teams within our Software Infrastructure Organization. These teams focus primarily on Developer Productivity, Observability, and the Authentication/Authorization Infrastructure which powers our user facing applications. This individual will be responsible for coaching and mentoring the engineers on these teams, ensuring roadmap alignment with company priorities, prioritizing key internal priorities (such as technical debt or long term modernization) and driving multiple very high impact, high visibility projects which touch across our Engineering Organization.

You will report into a Senior Director, Engineering. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

The base pay for this role is: $192,000 - $252,000 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

• Be a subject matter expert in the functional group's technical domain.
• Improve technical output of the team they manage by understanding the business problem they are solving and applying the appropriate thought through technical design/architecture.
• Drive the team and functional area to deliver consistent high technical quality and continual technical improvement.
• Anticipate technical challenges and ensure that the team and functional area consistently make good strategic technical decisions. Helps to create consensus around architectural vision and aligns the functional area to that vision.
• Provide design guidance, insights and critical feedback on designs for new complex systems within their functional group.
• Ensure that teams are adopting and executing on the right architectural and technical decisions, reducing technical debt and are prioritizing the right technical efforts with stakeholders.
• Drive operability of cross-team domains by influencing the software lifecycle, infrastructure choices, SLOs, API contracts, monitoring and maintenance practices, etc.
• Ensure that teams are building software that minimize effort and business impact during maintenance or failures. Drives teams to identify or design invariants within business objectives and assists in the articulation of verifiability in product requirements.
• Prolific Contributor to functional area design reviews and provides detailed and well thought through architectural guidance. Takes responsibility for the maintenance cost, resiliency and accrued tech debt for the managed functional area.
• Ensure smooth and timely cross-team execution and collaboration; anticipates and knows when cross-team projects are at risk, and takes ownership of their successful and on time delivery.
• Demonstrate deep subject matter expertise that spans the business objectives of a large (multi-team or multi-year) project domain across all relevant teams at the company. Effectively champion, build consensus on and drives organization wide initiatives within teams and the function area.
• Take ownership of and is the primary partner for the product team for prioritization and alignment of all projects that the team or function area works on.
• Ensure that the team has their short term (3-6 month) backlog known and in a stable state to get picked up for execution. Actively partners with the product team to help build the direction for the medium term (3-6 month) Roadmap. Ensures the technical strategy and tech debt needs are appropriately addressed in partnership with the product team.
• Provide high-quality critical commentary in design reviews.
• Manage one or more pods and is able to manage managers, mentoring and guiding them to be successful in managing their own teams.
• Advocate for and drive positive, actionable advancement in technical or social practices across the engineering organization or the company at large.

Qualifications

• A minimum of 8 years of professional software engineering experience, working with a variety of technologies, and have increasingly impactful accomplis