DevOps Manager

ABOUT THIS POSITION

We are looking for a driven engineering manager to lead our Developer Experience team. The Manager of Developer Experience Engineering is a Devops leader that is responsible for driving exponential improvements in Waystar’s CI/CD. They will select, implement, and integrate the tools and processes necessary to create, integrate, test, deploy, and run the code that powers our world-class platform. This role requires strong leadership skills, technical expertise, and the ability to manage multiple projects/priorities effectively.

WHAT YOU'LL DO

• Manages all day-to-day activities of the team. Ensures team is operating using scrum methodologies and rituals.   
• Oversees the daily operations of the team, including managing CI/CD pipelines, automation processes, and infrastructure maintenance. Ensures the reliability and performance of systems and applications.  
• Identifies opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of team workflows  
• Works with the Application Development teams to prioritize CI/CD enhancement requests, identify opportunities to improve the developer experience and implement Waystar SDLC policy and procedures  
• Communicates team roadmaps, project plans and sprint metrics to leadership to gain alignment  
• Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects  
• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, and communication of companywide announcements  
• Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities  
• Coaches team members, helping them develop into more senior/experienced engineers  
• Establishes training offerings, suited for individuals’ needs, for them to progress in their career goals  
• Technical capabilities are on par with the Technical Lead  
• Additional duties as assigned  

WHAT YOU'LL NEED

• 7+ years of enterprise level coding experience, preferably C# .NET  
• 3+ years’ experience as an Engineering Manager or Technical Lead/Lead Engineer  
• Experience managing technical projects, including planning, resource allocation, and stakeholder communication.  
• Excellent verbal and written communication skills, with the ability to interact effectively with team members, stakeholders, and executive leadership.  
• Ability to work in a very fast-paced environment & welcome change  
• Highly self-motivated  
• Ability to develop career plans for team members  
• Experience building highly reliable software solutions  
• Subject Matter Expertise in DevOps  
• Ability to run a team of 4+ team members  
• Able to plan and initiate multi-quarter projects with a full project team  
• Bachelor’s degree in related field or equivalent work experience  

 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off