Senior Technical Program Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Technical Program Manager

About Your Role

As a Senior Technical Program Manager within Issuer Solutions, you will lead large-scale technology programs that are critical to business success. You'll drive cross-functional execution, manage complex stakeholder relationships, and ensure delivery of strategic initiatives on time, within budget, and with high quality.

What You'll Do

• Lead end-to-end planning and execution of complex, cross-functional technical programs with significant executive visibility
• Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
• Keep internal and external stakeholders aligned and informed through transparent communication, clear reporting, and effective decision-making forums
• Ensure program execution follows established FTS governance models, methodologies, and delivery standards
• Identify delivery challenges, evaluate alternatives, and drive issue resolution and escalation activities to maintain program objectives
• Provide matrix leadership to program and project managers while holding teams accountable for delivery, quality, and business outcomes
• Manage program financials, including business cases, forecasts, spend approvals, actuals, and budget tracking
• Oversee client communications, end-to-end testing, cutover readiness, implementation activities, and formal signoff prior to production go-live

Experience You'll Need to Have

• 8+ years of experience leading technical programs, large-scale technology initiatives, or management consulting engagements
• 5+ years of experience delivering large, complex infrastructure transformation, technology modernization, or data center consolidation programs
• 5+ years of experience leading cross-functional, matrixed teams spanning multiple business units and stakeholder groups
• 5+ years of experience applying formal program and project management methodologies throughout the full delivery lifecycle
• 3+ years of experience managing program budgets, forecasts, financial controls, and investment planning for enterprise initiatives
• Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact
• Strong risk management, dependency management, and governance expertise within complex technology environments
• Bachelor's degree in Business, Information Technology, Engineering, or a related field, or an equivalent combination of education, work, and/or military experience

Experience That Would Be Great to Have

• Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility
• Experience working within a PMO or formal governance-driven delivery organization
• Experience leading operational transition, migration, cutover, or production readiness efforts
• Experience managing client-facing communications and formal acceptance or signoff processes
• Experience delivering programs with regulatory, security, compliance, or quality-related requirements
• PMP, PgMP, Agile, SAFe, or comparable program management certification

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 15% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Salary Range

$150,000.00 - $240,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

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