New Patient Coordinator

Elite Oral Surgery is seeking a career minded Oral Surgery New Patient Coordinator to provide to join our team. This is a full-time position based out of the Worcester office. 

As an Oral Surgery New Patient Coordinator, you will play an integral part in the success of the practice by providing a best-in-class experience to every patient. You will be the patients first contact, and we are looking to for someone that knows how much first impressions matter. This is a heavily phone-based role. 

What you will be doing:

• Providing Exceptional Customer Service
• Greeting all patients with a warm friendly demeanor
• Educating patients and helping them navigate through the process 
• Scheduling appointments for patients
• Answering phones with enthusiasm
• Picking up and organizing mail to and from office
• Assisting with patient billing processing and questions
• Organizing and file all paperwork generated by the clinic
• Assisting the clinic with seating patients and coordinating patient flow
• Always keeping reception area clean and orderly
• Verifying patients' insurance
• Participating company marketing events and responsibilities
• Handling other duties as assigned by the manager

What qualifications you bring:

• You have previous customer service experience, ideally in a dental office
• You are computer proficient
• You are professional
• You have a positive attitude and are a team player
• You are flexible and willing to help out as needed
• You have a High School Diploma or Equivalent

The benefits you will receive with full time employment:

• Health Insurance enrollment on your first day
• Vacation Time
• Paid Holidays
• Paid Sick time
• Dental and Orthodontic Benefits
• 401K Retirement Plan

• 1 year experience in a dental office preferred
• Working knowledge of dental practice management software
• Positive energy
• Superior communication skills with the ability to establish rapport and work closely with patients and staff
• Tactful and skillful in all situations

Elite Oral Surgery has the support and resources of Simply Dental Management. Our Resource Teams cover the business and administrative support of the practice to allow our offices teams to focus on providing outstanding patient care.