Associate Director, Contract & Commercial Ops

Company Description

Publicis Groupe, known for its award-winning creativity, best-in-class technology, digital and consulting expertise, is the world’s third largest communications group. With 80,000+ colleagues in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis.Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 with the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity, and technology. The Groupe has continued this journey with the 2019 acquisition of Epsilon to further scale the data-led offering and provide true momentum to our client’s own transformation.

This model, with a country-led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organization.

Job Description

The PMX Growth Organization is responsible for accelerating Groupe transformation to high growth businesses and solutions through the development of company-wide strategies for new market entry, client development, and integration.

The Growth Operations team is responsible for supporting the Chief Growth Officer to develop, deploy, and manage key Groupe growth strategies across primary product pillars. The team is responsible for commercial pricing/management, KPI tracking, and overall strategic analysis of the business health/growth. The team is consistently working to fine tune the agency model and client experience.

A Contract & Commercial Ops AD is responsible for the collection, management, and understanding of client commercials and contracts spanning multiple Publicis products and solutions. They should look to immerse themselves in the business in order to affect change/encourage growth. Contract management is key to understanding expected revenue trends and managing risk.

The role requires collaboration with multiple teams: finance, agency teams, practice teams, and key stakeholders within the Growth organization. The AD will be responsible for developing a contract maintenance process to ensure we have a pulse on all client commercial structures. Day-to-day responsibilities will include managing a scope of work (‘SOW’) repository, assisting with revenue forecasts, and communicating with client/agency stakeholders to ensure commercial agreements are enabled correctly. This role will be critical to informing product health and opportunities across the Publicis growth portfolio.

Primary Roles & Responsibilities:

• Build and enable a workflow of capturing key contracts and details related to Publicis growth products
• Manage a repository of contractual information that supports broad and detailed analysis

• Work to create a seamless process for updating client contracts based on contract term length
• Own the implementation and governance of growth product contractual language and ensure proper implementation; keep records current with compliance, legal, product, and commercial needs
• Partner with agency finance, legal, and PM business affairs to ensure language is inserted into open client agreements whenever necessary/possible
• Strong understanding of Publicis Practices/Product in order to affect change on commercial implementation into broader agreements
• Work closely with cross-functional stakeholders within the organization to ensure timely delivery of quality work product
• Proactively problem solve and identify issues before they arise
• Become a subject matter expert in Publicis Groupe business and disciplines – having an ability to form constructive opinions on business challenges

Qualifications

• The ideal candidate has prior experience in an ad agency, ad technology, or media company
• 4-5 years’ experience on an in-house legal, business affairs, media/contract operations team at an advertising agency OR experience in positions related to FP&A, project, operational, or account management
• A strong conceptual thinker who can input on ways to reinvent our process and approach
• Extremely organized with attention to detail and an eagerness to learn
• Can manage complexity and ambiguity comfortably and work in a highly matrixed environment
• Ability to multi-task and manage various projects simultaneously
• Takes initiative; self-starter; ability and desire to master the advertising marketplace as well as the Publicis business
• Excellent attention to detail, organizational skills, ability to manage multiple projects, meet deadlines and strong follow through
• Strong analytical and excel skills
• Familiarity with agency operating models and digital advertis