ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Enterprise Resource Planning (ERP) Division

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N 15th Ave, Phoenix, AZ 85007

Salary: Up to $75,000 

Grade: 22

Open Until Business Needs Are Met (1st Review of Resumes 8/12/2026)   

The Arizona Department of Administration (ADOA) Enterprise Resource Planning (ERP) Division is seeking a motivated and detail-oriented I.T. Project Coordinator to play a key role in supporting successful project execution. In this position, you will work closely with project managers to track progress, drive action items to completion, and maintain vital project documentation and artifacts. Serving as a crucial liaison between business units and the ERP team, you will utilize your ability to work independently while delivering exceptional customer service to both internal and external stakeholders. If you are a proactive professional looking to help streamline operations and ensure seamless project delivery within state government, we encourage you to apply.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Status Reporting & Tracking: Collaborate across teams to gather, maintain, and report accurate project data for weekly and monthly status updates.
• Stakeholder Engagement: Facilitate strong relations among the ERP team, contractors, and agency customers through clear, effective communication tailored to diverse needs.
• Meeting & Schedule Management: Coordinate, attend, and manage project meeting schedules using strong organizational and prioritization skills.
• Customer Support & Service Delivery: Apply a customer-centric approach to address support requests, gather customer feedback, and continuously enhance service delivery.
• Project Documentation & Artifacts: Provide administrative support to internal and external stakeholders by maintaining and organizing key project documentation and artifacts.
• Process & Governance Documentation: Partner with team members to document operational processes, standard work procedures, and governance standards.
• Action Item Coordination: Work closely with cross-functional teams to track, coordinate, and drive all project action items to successful completion.

Knowledge of:

• Good working knowledge of project management principles, encompassing both theoretical concepts and practical applications.
• Experience with project management tools such as Smartsheet to build sheets, generate reports, and design dashboards for tracking key metrics.
• Expertise in implementing Lean methodologies, tools, and core principles.

Skills in:

• Providing outstanding support and customer service to both internal and external stakeholders.
• Demonstrating strong analytical capabilities and an innovative approach to problem-solving.
• Exhibiting superior communication, listening, and interpersonal skills in both written and verbal forms.

Ability to:

• Capable of effectively prioritizing and executing tasks under pressure.
• Highly self-motivated and independently driven.
• Adept at creating clear, consistent, and unambiguous documentation for processes and templates.
• Skilled at finding