Senior Director, People & Culture Business Partner

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Reporting to the Managing Director, P&C, the Senior Director, People & Culture Business Partner will serve as a trusted advisor and strategic partner to business leaders within Greystar’s Property Management division.

This role blends strategic leadership with hands-on execution. The Senior Director is expected to operate as both a thought partner and an active contributor—rolling up their sleeves to solve problems, support the business, and drive initiatives forward. Success in this role requires the ability to translate strategy into action, while remaining closely connected to day-to-day operations and team needs.

The Senior Director will drive and implement people strategies that align with business objectives, enhance organizational culture, and support growth within the territory. The role will focus on the full team member lifecycle with an intentional emphasis on team member experience.

JOB DESCRIPTION

Strategic Business Partnership

• Act as a key advisor to regional leadership, (including CM’s, RPM’s, Directors and MD’s) providing guidance on workforce strategy, employee relations, organizational design, and overall culture.
• Partner closely with operations leadership to develop and implement people strategies that support business goals and drive operational excellence.
• Utilize data-driven insights to provide strategic recommendations that improve engagement, retention, and performance.
• Foster a culture of collaboration, innovation, and inclusivity with P&C COE’s, across teams and properties.

Talent Development & Workforce Planning

• Lead workforce planning efforts to ensure talent pipelines align with future business needs.
• Support succession planning, leadership development, and career growth initiatives for property management teams.
• Identify skill gaps and collaborate with Learning & Development teams to deliver impactful training programs.
• Develop and execute talent strategies to attract, develop, and retain top talent in the market.
• Lead the Territory Talent Acquisition team to attract the best talent, ensure an efficient and compliant interview process, and best in class on-boarding experience. 

Culture & Team Member Experience

• Drive initiatives that reinforce Greystar’s values and enhance the team member experience at all levels.
• Develop engagement strategies and action plans based on team member feedback and engagement surveys.
• Utilize data to discover leading indicators driving proactive strategies.  
• Partner with leadership to promote a positive, high-performance work environment that aligns with Greystar’s mission.

Performance & Change Management

• Guide business leaders through organizational change, ensuring effective communication and adoption of new initiatives.
• Provide coaching and counsel to leaders on performance management, team dynamics, and leadership effectiveness.
• Partner with P&C Centers of Excellence (COEs) on total rewards and P&C Operations strategies that support retention and performance.
• Ensure best-in-class performance management practices that drive accountability and results.

Employee Relations & Compliance

• Partner with Employee Relations (ER) to manage complex employee relations matters and mitigate risks.
• Ensure compliance with federal, state, and local labor laws, as well as company policies and procedures.
• Collaborate with legal and P&C teams to address workforce challenges and ensure adherence to employment regulations.
• Serve as a resource for P&C policy interpretation and ensure consist