Vibee - Financial Operations Specialist

Job Summary:

WHO ARE YOU?

Do you enjoy live events? Do you excel in fast paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on…

WHO ARE WE?

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.

THE ROLE

Vibee is seeking a motivated and independent Financial Operations Specialist to own and streamline Vibee's daily financial operations, including AP, AR, and credit card disputes/chargebacks. This efficiency-driven and tech-savvy individual will process invoices and payments, manage the overall dispute/chargeback resolution process, and lead project management for the finance team, while also providing comprehensive support for departmental needs. This position reports to Vibee’s Manager of Finance and Director of Operational Finance.

RESPONSIBILITIES

• Financial Operations Management:
  • Manage key operational functions, including Accounts Payable (AP), Accounts Receivable (AR)
  • AP:  Manage vendor onboarding, process and manage vendor invoices, ensuring timely and accurate payments to vendors.
  • AR:  Generate and send invoices to customers, tracking and managing customer payments.
• Credit Card Dispute/Chargeback Management:
  • Manage and process disputes/chargebacks, including independently investigating, documenting, and resolving disputes/chargebacks.
  • Proactively identify trends and implement strategies to minimize dispute/chargeback losses.
  • Maintain accurate records of dispute/chargeback activity and deliver appropriate reporting at the required cadence.
• Departmental Project Management:
  • Manage and track departmental deadlines using our project management system, taking ownership of task completion and meeting timelines.
  • Develop and maintain project plans, timelines, and task assignments for the finance team.
  • Capture key outcomes and action items from meetings, and then establish and monitor these deliverables within our project management system.
• Support for Director of Operational Finance and Manager of Finance:
  • Provide administrative and operational support to both the Director of Operational Finance and Manager of Finance, including assisting with special projects and ad-hoc tasks.
  • Assist in the development and documentation of financial procedures.
• Assistance with other duties or projects as required and assigned

QUALIFICATIONS

• Associate's degree in Accounting, Finance, or a related field (Bachelor's degree preferred).
• Experience in the entertainment industry is recommended but not required.
• 2-3 years of experience in a financial operations or accounting role.
  • Proven experience in managing AP and AR processes, and/or,
  • Proven experience with general ledger reconciliation, and,
  • Strong understanding of basic accounting principles.
• Proficiency in Microsoft Excel/Google Sheets, and other MS/Google Suite applications
• Excellent time management and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously. 
• Excellent attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

PREFERRED QUALIFICATIONS

• Knowledge of credit card dispute/chargeback regulations and best practices
• Experience in project management, including independently planning tasks and managing deadlines.
• Experience with Asana or other similar project management software
• Proficiency in the interpretation and manipulation of VBA/Google Script/Javascript code, and/or Microsoft Automate experience
• An efficiency-focused mindset with a proven track record of independently identifying and i