Director of Engineering, EcoSystem & Shared Experiences

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the RoleAs a Director of Software Engineering at Highspot, you will inspire, lead, and grow a team of creative and  talented core engineers within a major product area. You’ll bring your technical expertise and proven  people management skills to bear on strategic decisions about our technical ecosystem, department  operations, team norms, and engineering culture. You’ll also be a key member of the broader Product  leadership team and a key decision-maker within your product area.

What You'll Do

• Lead a team of engineers and managers, through whom you’ll execute on the strategic direction  of your product area, inspiring and motivating teams to do their best work 
• Effectively collaborate with key partners in your product area, including Designers, Product  Managers, and TPMs 
• Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive  place, and that we not only meet our DE&I goals but lead Seattle’s tech industry with our  commitment to diversity 
• Bring your technical expertise to bear as you work closely with the Architects team to manage  the evolution of Highspot’s software; ensure that our architecture and stack are optimized to  keep pace with the demands of hyper-growth; position your product area (and support adjacent  product areas) for continued high-availability and reliability across multiple worldwide data  centers 
• Deeply understand the strategic value and the market opportunity of your product area;  leverage your expertise to define KPIs and growth plans for your organization  
• Consistently deliver a product that maximizes product quality, security, and reliability, including  partnering with the DevOps team to build and maintain highly-observable systems with  excellent metrics and actionable alerts
• Create a collaborative environment where all levels of engineers can contribute in meaningful  ways 
• Partner with the Services team to understand what drives customer joy in your product area and  ensure your team works to address customer concerns in a timely manner  
• Partner with Architects team and CISO to design and implement proactive security postures for  customer- and internal-facing systems 
• Advocate for the tools, process, and resources the core dev team needs to enable their ongoing  success and unlock their ability to innovate 
• Mentor and guide the professional and technical development of the managers and engineers  on your team 
• Define clear roles and responsibilities that ensure efficient decision-making, careful analysis of  trade-offs, and a responsible balance of strategic business objectives, unique customer needs,  operational necessities, and product quality 
• Ensure architects, stakeholders, and SMEs are appropriately involved in decisions ● Ensure decisions are communicated within and outside team 
• Enforce accountability through empathetic, relevant, and objective performance targets and  timely feedback and coaching 
• Advise the broader Product leadership team on the relative costs and benefits of various  projects competing for Engineering resources 

Your Background

• Minimum of 5 years in engineering management roles and 2 years in senior engineering  leadership roles, including managing engineering managers, and recent experience in the B2B  SaaS industry 
• An academic background in Computer Science or related discipline, or equivalent experience
• Extensive experience developing and scaling cloud-native applications and infrastructure
• Proven success in attracting and retaining top engineering talent from diverse backgrounds
• Proven success as a partner and collaborator who prioritizes the success of the team over  individual aspirations 
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
• Previous experience designing and building software products at scale 
• Deep understanding of the SDLC for SaaS applications 
• Working knowledge of modern object-oriented and functional programming languages ● Experience building software in a