Mgr Regional Aircraft Appearance - DEN

Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Regional Manager of Aircraft Appearance provides the overall management, coaching, training, and support of Aircraft Appearance Supervisors, Leads, and Technicians, and oversees all Aircraft Appearance operations at the Denver (DEN) location. This role manages and controls the daily workload through the Supervisors and Lead Technicians, to ensure that all aircraft are prepared and ready for departure. The Regional Manager of Aircraft Appearance is a skilled communicator and strong leader who looks forward to driving the future of Technical Operations at Southwest.   

Additional Details:     

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face. Due to the nature of this role, you would be required to work from the Denver (DEN) Airport facility during business hours. 

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Model the Southwest Way

• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Oversee and control the daily workload through the Supervisors and Lead Technicians, to ensure that all aircraft are prepared and ready for departure
• Oversee quality and determine compliance with standards set forth in Aircraft Appearance task cards, including documents with regulatory requirements
• Ensure Southwest Airline's directives and all AMFA contractual obligations are satisfied
• Ensure workplace safety and that all Regulatory requirements are met
• Responsible for maintaining training of all employees in operational functions and regulatory requirements
• Ensure Departmental SSID and security search requirements are met
• Ensure that all personnel are compliant with training requirements and communicate training needs to Sr Mgr Aircraft Appearance
• Ensure facilities and equipment are maintained and adequate
• Ensure job-related documents are completed and properly distributed
• Ensure payroll documents are accurate and properly distributed
• Ensure written turnovers are recorded and computer entries are made to the Sr Manager Aircraft Appearance daily
• Responsible for daily coordination with other Departmental Leaders to ensure that all work is addressed
• Monitor workload and personnel capabilities to ensure adequate staffing levels and productivity
• Responsible for maintaining the security of aircraft that are being worked on by Aircraft Appearance crews
• Ensure Leadership Team enforces attendance policies and takes appropriate action, including discipline when necessary
• Develop employees into future Leaders and is responsible for appointing an appropriate person to assume Regional Manager duties and responsibilities in his/her absence
• Responsible for achieving departmental metrics/KPI’s and developing strategies for improvement
• May perform other job duties as directed by Employee's L