Sr. Access Control & Security Camera Integrator

Company Description

Established in 1999, what is now known as Bridgehead IT, offers customized, end-to-end technology services that support businesses of all sizes. We’re different because we take a holistic approach to the technology needs of our clients and empower our staff to become leaders in their fields.

Our services are engineered to meet the specific objectives of each client. That starts with having the right people, who are experts in their field to develop solutions that support our clients. Our 24/7 operations, leading edge tools, and on-staff team of 75+ expert technicians who are specialists in their field offer scalable resources to meet your business needs.

Job Description

Key Responsibilities:

• Complete software installation, programming, debugging, and testing of a client system.
• Attend onsite and in office project meetings.
• Coordinate with the Lead Technician for onsite programming of systems.
• Produce timely and detailed reports.
• Build positive relationships with clients.
• Conduct site surveys to determine client needs and company logistics for each project.
• Prepare estimates, proposals, and supporting documentation that include equipment and labor requirements according to client needs and company policy to new and/or existing customers.
• Specify proper equipment, resources, and labor needed for prepared estimates to internal and external parties involved following company policy.
• Produce and maintain detailed summaries of timelines, quotes, and progress.
• Visit physical locations, as needed, where projects are currently underway to monitor task completion and ensure the goals are being met
• Cooperate with the Field Manager to supervise the scope and progress of project installations and assess any challenges
• Ensure that estimates, proposals, and such follow all relevant federal, state, local and industry guidelines
• Communicate with clients, as needed, regarding any scope changes or challenges.
• Presents a profession company representation in both verbal, written, and personal appearance
• Keeps abreast of changes and new developments in products and technology.
• Attends and completes training programs as requested/needed.
• Tasks and responsibilities as assigned by management.

Subject Matter Expert on all surveillance to include the following:

• Create BOMs for new and existing surveillance solutions and document configs in Connectwise
• Configure and assist with configuration, installation, and training for all surveillance solutions with all clients.
• Perform weekly, and bi-weekly surveillance checks and maintenance for clients.

PDK Access Control Responsibilities:

• Setup new PDK locations with ProDataKey
• Configure and spearhead with configuration, installation, and training of PDK turn-key solution.
• Configured credentials for existing and new clients.
• Ensured all PDK equipment has configurations in CW

UPS Installation & Battery Replacement Responsibilities:

• Performs all UPS new installations and configurations.
• Receives all renewal, battery replacement, and UPS replacement tickets.
• Coordinates with server team during installation to confirm UPS testing and communication.
• Closes and creates all old and new CW Configs

Resideo Intrusion Solutions:

• Resideo Intrusion alarm installer certification, preferred or within 3 months of employment

Qualifications

Skills and Qualifications:

• Strong analytical, organizational, and multi-tasking skills

• Strong follow up and follow through skills
• Strong written and verbal communication skills--with an emphasis on attention to detail
• Ability to pass a company required drug screen
• Ability to lift 50lbs minimum
• Candidate must have a valid driver's license and a clear driving history.
• Candidate must be able to pass a local and federal background check.

Preferred Certificates, Licenses, Registrations

• Security License (required by state of operation): Alarm Systems Installer
• Additional manufacture certifications as needed for products supported by Netronix, such as:
• Access control systems
• Communications systems
• Intrusion systems
• Surveillance system
• ProDataKey trained installer

Experience Requirements:

Must have 2 years' experience with the following:

• Security System Engineer: 3 years (Preferred)
• Security System Sales: 3 years (Preferred)

Additional Information

Benefits: In exchange for your hard work and dedication, we offer: