Senior Manager, Ecommerce Technology,
TrulieveAbout the role
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Requisition ID: 18038
Remote Work Available: Yes
Job Title: Senior Manager, Ecommerce Technology
Department: Information Technology
Reports To: Director, Ecommerce Technology
Location: Remote
POSITION SUMMARY:
The Senior Manager, Ecommerce Technology provides senior-level technical leadership and stewardship for the ecommerce technology ecosystem. This role is responsible for shaping technical direction, enforcing engineering standards, and ensuring the long-term scalability, reliability, and integrity of customer-facing digital commerce platforms. The role focuses on technical decision-making, system health, and organizational alignment, enabling teams to build sustainable solutions rather than optimizing for short-term delivery.
KEY RESPONSIBILITIES:
- Provide Technical Leadership and Direction Lead the technical direction of ecommerce platforms by applying enterprise architectural standards and guiding teams toward scalable, performant, and secure solutions that support growth, regulatory complexity, and state expansion.
- Own Ecommerce Platform Health and Sustainability Be accountable for the long-term health of ecommerce systems, including performance, reliability, scalability, security, and technical debt, ensuring platforms scale through design rather than reactive intervention.
- Apply and Enforce Architectural Standards Partner with Architecture to ensure ecommerce solutions align with approved patterns, integration contracts, and platform standards, while providing practical guidance that teams can execute consistently.
- Establish Clear System Ownership and Boundaries Define and reinforce clear ownership models across ecommerce components, ensuring each system has accountable teams responsible for build, run, and operational excellence, with clean boundaries between product and platform responsibilities.
- Champion Reliability and Operational Excellence Promote reliability as a first-class concern by driving proactive improvements in availability, performance, resilience, and observability across ecommerce platforms.
- Guide Technical Prioritization and Trade-Offs Provide technical leadership input into product planning and prioritization by advising on platform impact, scalability, risk, and technical debt, and guiding trade-offs between speed, complexity, and long-term sustainability.
- Drive Platform Modernization and Technical Evolution Identify and evaluate opportunities to modernize ecommerce platforms, reduce complexity, and adopt proven technologies, ensuring innovation is pragmatic, measurable, and aligned with long-term platform strategy.
- Elevate Engineering Practices and Standards Establish and reinforce engineering excellence through code quality expectations, automated testing, release discipline, performance optimization, and consistent operatio
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