Administrative Associate IV, Islander Housing

Job Title

Administrative Associate IV, Islander Housing

Agency

Texas A&M University - Corpus Christi

Department

Housing Administration

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

Learn more information here!

PURPOSE

Under minimal supervision, this position exists to provide high-level administrative support to Islander Housing. This position maintains high-level interactions with the campus community and assists with highly confidential and time-sensitive administrative matters. Handles purchasing, travel, expense/invoicing, and general support for the department. Exercises discretion and independent judgment with respect to matters of significance.

RESPONSIBILITIES

ADMINISTRATIVE - 60%

• Provides administrative support for the Islander Housing, including, Director, Assistant Director, coordinators, and additional staff members in the department, including assistance with special projects, events, research, and assignments, while promoting a positive image of the University and Islander Housing.

• Prepares complex correspondence, forms and documents. Compiles, checks, edits, reviews and/or monitors information.

• Makes meeting arrangements including conference room reservations, general room reservations, calendar invitations, and ordering catering.

• Prepares materials for meetings such as agendas and handouts, attends meetings as requested, takes and maintains minutes.

• Supports student resident assistant program.

• Schedules appointments and maintains calendars for team. Updates/maintains calendars on a daily, sometimes hourly basis.

• Answers phone lines and takes messages for all staff in the department, as well as the main office number as needed. Provides service excellence and strives to meet or exceed caller needs with answers for basic questions and assistance finding solutions for callers. Engages in active listening with callers, confirms or clarifies information and diffuses angry callers, as needed.

• Types/e-mails correspondence on a daily basis.

• Maintains records as per university policy.

• Ensures excellent customer service and supports for all staff members, guests and students in the office, creating a warm and welcoming office environment.

• Performs miscellaneous tasks/special duties as assigned.

OFFICE MANAGEMENT - 40%

• Arranges all travel for team members using the University provided travel tools and in compliance with travel policies. Processes pre-travel requests and post-travel expense reports in a timely manner.  

• Handles and processes department procurement and p-card expense report for purchases while ensuring compliance with the established guidelines, state regulations, and University policies.

• Hires, trains and supervises student workers.

• Manages suite office including submitting work orders, requests for key and swipe access, overseeing incoming shipments, and manage office traffic.

• Maintains and orders departmental supplies/equipment as needed.

WHAT YOU WILL NEED

• High school diploma.

• Four years of related experience.

• Additional education may be considered as a substitute for the minimum experience qualification: Associate's degree with two (2) years of related experience OR Bachelor's degree.

• Intermediate skills with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and the internet.

• Exceptional Interpersonal and communication skills.

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